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Helpful answers
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Dec 15, 2015 1:28 AM in response to PJPJPby lllaass,- Try resetting the SMC and NVRAM/PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
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Dec 15, 2015 5:09 AM in response to lllaassby PJPJP,Th suggestion did not help. My keyboard is backlit but the keys aren't responding and the track pad doesn't do anything. There is a screen that pops up and says my track pad is not discoverable. Any suggestions?
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Dec 15, 2015 7:09 AM in response to PJPJPby lllaass,You are talking abut the trackpad built into the Mac right?
Does the hardware appear in System Profiler?
OS X: About System Information and System Profiler - Apple Support
If not then
Make an appointment at the Genius Bar of an Apple store.