Steven Waters
Level 1 (5 points)

Q: Trouble with Pandora APP - 4th Generation Apple TV

I installed Pandora APP for the 4th Generation Apple TV and signed into my Pandora One Subscription Account. I attempted to listen to one of my station but it would not play. I tried other stations but the same issue of it not playing. My sound is fine with my other APPs and iTunes Movie / TV content. The issue is isolated to Pandora. I have restarted my Apple TV several times, unplugged, reset wifi router.

 

I deleted the Pandora APP but now there is a nameless pictureless icon where the pandora APP icon used to be but I cannot delete it and I cannot install Pandora.... someone please help with deleting this EVIL APP without RESET.

 

Steve

Posted on Dec 14, 2015 5:59 PM

Close
Steven Waters

Q: Trouble with Pandora APP - 4th Generation Apple TV

  • All replies
  • Helpful answers

  • by Winston Churchill,

    Winston Churchill Winston Churchill Dec 15, 2015 12:06 AM in response to Steven Waters
    Level 10 (104,533 points)
    Apple TV
    Dec 15, 2015 12:06 AM in response to Steven Waters

    You can try deleting the remainder of the app from settings > apps, but if that doesn't help you may have to do a restor. You might consider subscribing to Apple Music instead.

  • by Steven Waters,

    Steven Waters Steven Waters Dec 15, 2015 8:32 AM in response to Winston Churchill
    Level 1 (5 points)
    Dec 15, 2015 8:32 AM in response to Winston Churchill

    Thanks for the advice. I've navigated to Settings > APPS but there is no uninstall or delete option. It appears the only way to delete / remove an app is to hold down the select button then to press the play/pause button. Even though I've deleted I'm still left with the phantom app icon and not able to reinstall the pandora app.

     

    I do have the subscription to Apple Music but I find their music algorithm *****.

  • by danharlacher,Helpful

    danharlacher danharlacher Dec 17, 2015 10:55 PM in response to Steven Waters
    Level 1 (5 points)
    Dec 17, 2015 10:55 PM in response to Steven Waters

    I was having the same issue. I could sign in to my Pandora account but nothing ever played. I talked to Pandora support and they suggested this and it solved the problem for me. Hope it helps others.

     

    Please go to your Apple TV Settings, select Audio and Video, and disable the Reduce Loud Sounds setting. Then try Pandora again.