HT204655: Updating from iPhoto to Photos for OS X

Learn about Updating from iPhoto to Photos for OS X
jean turcat

Q: Photos with OSX Crashed can't reopen

Guys i just download OSX el capitan with Photos upgrade trying to do my Apple photos albums as a Xmas gift ( i am running late, I know) switch off the computer by mistake and now I can't reopen app Photos  with this message error:

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGABRT)

Exception Codes:       0x0000000000000000, 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

Application Specific Information:

abort() called

_RegisterApplication(), unable to get application ASN from launchservicesd, and this application requires an ASN, so aborting.  error=#-1.

When i click reopen it ain't working

can you help to reopen photos ?

 

thx

MacBook Air (11-inch Mid 2012), OS X El Capitan (10.11.2), Photos

Posted on Dec 15, 2015 6:06 AM

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Q: Photos with OSX Crashed can't reopen

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  • by Eau Rouge,

    Eau Rouge Eau Rouge Dec 15, 2015 6:50 AM in response to jean turcat
    Level 4 (2,882 points)
    Mac App Store
    Dec 15, 2015 6:50 AM in response to jean turcat

    Have you restarted your Mac.

  • by jean turcat,

    jean turcat jean turcat Dec 15, 2015 10:37 AM in response to Eau Rouge
    Level 1 (0 points)
    Dec 15, 2015 10:37 AM in response to Eau Rouge

    Hi eau rouge

    many thanks for your help

    yes i have restarted my mac several times

    not only my photos APP is OFF but also my MAIL APP

    with kind of the same error message

    pplication Specific Information:

    abort() called

    _RegisterApplication(), unable to get application ASN from launchservicesd, and this application requires an ASN, so aborting.  error=#-1.

  • by Linc Davis,

    Linc Davis Linc Davis Dec 15, 2015 1:53 PM in response to jean turcat
    Level 10 (207,963 points)
    Applications
    Dec 15, 2015 1:53 PM in response to jean turcat

    Please read this whole message before doing anything.

    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

    Step 1

    The purpose of this step is to determine whether the problem is localized to your user account.

    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

    Test while logged in as Guest. Same problem?

    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

    Step 2

    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

    Please take this step regardless of the results of Step 1.

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.

    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

    Test while in safe mode. Same problem?

    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.