iphone 6s bluetooth Kenwood head unit

Question

Level 1

0 points

iphone 6s bluetooth Kenwood head unit

Last week I was happy to finally upgrade my trusty (never EVER given me any issues in 2 years of ownership) iPhone 5s to the new iPhone 6s. I travel frequently for work, so I immediately tried to connect my phone to the head unit for hands-free calling. It will connect initially, good for one call or good for one power cycle of the car, and then I have to unpair the device, search for it, and get it to connect before using the handsfree capability in my car. This process, btw, takes up to 5 minutes each time.

This is absolutely irritating. I have a very expensive aftermarket head unit in my car that worked flawlessly with the iPhone 5s. I believe that the Bluetooth radio is somehow to blame because it will disconnect and not reconnect at random times when connected to other Bluetooth devices like speakers or headsets. I have been searching online for answers and I have already done the settings, general, reset network to troubleshoot but after doing that several times, still no improvement.

The head unit is a DNX9990HD. Thanks in advance for any advice or possible solutions.

iPhone 6s, iOS 9.2

Posted on Dec 15, 2015 6:13 AM

Reply

Answer 1

CarlAVII

Community Specialist

Dec 16, 2015 11:54 AM in response to jensonabeach

Hi jensonabeach,

I understand that you're having some trouble with your new iPhone remaining properly paired with your car's head unit. Fortunately the steps outlined below can help stabilize the connection between the head unit and your iPhone.

On your iOS device, swipe up to open the Control Center, then taptwice to turn Bluetooth off and back on.

Restart your iOS device.

On your iOS device, unpair your car stereo. On your car's display, unpair your iOS device and any other devices. Restart your car and your iOS device, then pair and connect again.

Update your iOS device.

Install any firmware updates for your car stereo.

If you still can't connect, Contact Apple Support.

Get help connecting your iPhone, iPad, or iPod touch with your car stereo
https://support.apple.com/en-us/HT203412

All my best.

Reply