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Dec 16, 2015 12:24 PM in response to feather6868by alex_h1,Good day feather6868,
If, when you try to print, your MacBook Pro gives an error, and your printer is indicating low ink levels, it is certainly possible that replacing the ink cartridge(s) with full ones will correct this issue. If it doesn't, use the steps in this article to troubleshoot further - Get help resolving printer issues on your Mac.
Specifically this section -
If you have some other printing issue
These steps may resolve printing issues that have no other clear cause:
- Open the Printers & Scanners pane of System Preferences, then select your printer and click the minus sign (-) to remove the printer from the list.
- Follow the steps in the previous section to add your printer.
- If the issue persists, reset the printing system, then follow the steps in the previous section once more.
If the issue remains unresolved, take these final steps to move aside any currently installed printer drivers:
- Reset the printing system again.
- Rename the folder at /Library/Printers:
- From the Finder, choose Go > Go to Folder. Then type /Library and click Go.
- Click once on the Printer folder to select it, then press Return to begin renaming the folder. Type Printers-old, then press Return to save the new name.
- Follow the steps in the previous section once more.
Thanks for using Apple Support Communities.
Safe computing.
