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I am unable to update my iPhone 6 to iOS 9.2 !! It says,"An error occured while checking for a software update" !! Currently using iOS 9.1

I am unable to update my iPhone 6 to iOS 9.2 !! It says,"An error occurred while checking for a software update" !! Currently using iOS 9.1

iPhone 6, iOS 9.1

Posted on Dec 15, 2015 9:56 AM

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4 replies

Dec 15, 2015 11:10 AM in response to War_lord_3

Hello,


Have you tried a Force Restart and then tried to update?

To force restart your device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.

If you have tried this, I'de recommend you restoring your device.

Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support

Hope this helps.

Jack

Dec 19, 2015 12:37 PM in response to War_lord_3

I was upgrading to IOS 9.2 from a Windows 7 PC on ITunes and received this error too.

I rebooted the computer and turned off my anti-virus software and the restore/upgraded installed.

Lucky I did a full backup because after the error during upgrading, the Iphone 6 had to be restored.

In the future I'll just upgrade the IOS thru Wi-FI, seems like a lot less issues.

I am unable to update my iPhone 6 to iOS 9.2 !! It says,"An error occured while checking for a software update" !! Currently using iOS 9.1

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