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Helpful answers
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Dec 19, 2015 5:33 PM in response to scotthartleyby Brett L,★HelpfulHey Scott,
It sounds like you are having an issue with installing Apple's iCloud software on your Windows computer, you have done a number of troubleshooting steps but still have the same issue. Is that right?
I would suggest that you troubleshoot using the steps in this article - Get help using iCloud for Windows.
Thanks for using Apple Support Communities.
Happy computing.
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Dec 19, 2015 5:34 PM in response to Brett Lby scotthartley,Brett - sorry, but I've tried all these things and I still get the same message.
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Dec 20, 2015 6:04 AM in response to scotthartleyby Brett L,Hi Scott,
Thank you for using Apple Support Communities. Due to the nature of the issue you described you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
