brian_mac
Level 1 (0 points)

Q: Apple Match and Apple Music

I recently purchased a new Dec 2015 Apple TV. I was delighted with everything except for the error I kept receiving when trying to access my music.  On doing a little reading it looks like I need an Apple Match or Apple Music subscription if I want to access my music on my AppleTV.

 

Is this accurate? Do I require an Apple Match or Apple Music subscription to access music I have already purchased on my Apple TV?

iPhone 4S, iOS 6.1.3

Posted on Dec 15, 2015 12:43 PM

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brian_mac

Q: Apple Match and Apple Music

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  • by turingtest2,

    turingtest2 turingtest2 Dec 15, 2015 12:58 PM in response to brian_mac
    Level 10 (88,318 points)
    Apple TV
    Dec 15, 2015 12:58 PM in response to brian_mac

    No, you should be able to access your previous purchases on your Apple TV, and you can enable Home Sharing to share the library from iTunes on any computer in your network.

     

    tt2

  • by brian_mac,

    brian_mac brian_mac Dec 15, 2015 2:44 PM in response to turingtest2
    Level 1 (0 points)
    Dec 15, 2015 2:44 PM in response to turingtest2

    When I click on My Music all I get is the following:

     

    iCloud Music Library

     

    There was a problem connecting to iCloud. Try again later.

     

    I tried turning on home sharing (ensure that both the apple TV where on the same network). I tried rebooting the unit. I tried login in and loging out of the each of the times under System > Accounts on the Apple TV.

     

    Still nothing seems to work.

     

    Just to be clear about what you are saying....

     

    You are saying that I am correct in thinking that when I click on My Music I should see my iTunes purchased music just the way I see my iTunes purchased movies on my Apple TV. I should be able to do this with no other subscription. Correct?

  • by turingtest2,

    turingtest2 turingtest2 Dec 15, 2015 3:58 PM in response to brian_mac
    Level 10 (88,318 points)
    Apple TV
    Dec 15, 2015 3:58 PM in response to brian_mac

    Hmm, when I drill down into Music I see across the top of the screen Radio, My Music, Playlists, Search & Now Playing. With My Music selected at the top the right hand side then reads Shuffle, Recently Added, Artists, Albums, Songs, Music Videos, Genres, Composers, and Compilations. I can select any of these and explore my purchases. I can also select the Computers app to get access to libraries that are shared on my network with Home Sharing.

     

    tt2

  • by brian_mac,

    brian_mac brian_mac Dec 15, 2015 6:31 PM in response to turingtest2
    Level 1 (0 points)
    Dec 15, 2015 6:31 PM in response to turingtest2

    Yes, you are describing what I am seeing for the top level links Radio, My Music, Playlists and Search.

     

    It's just when I hover over My Music all I get is There was a problem connecting to iCloud. Try again later.  

     

    The really strange part is that when I first plugged this new Apple TV unit in it did the same thing except would intermittently (after a few "try again" clicks) give me my library.

     

    Very odd and very buggy behavior.

  • by turingtest2,

    turingtest2 turingtest2 Dec 15, 2015 6:40 PM in response to brian_mac
    Level 10 (88,318 points)
    Apple TV
    Dec 15, 2015 6:40 PM in response to brian_mac

    Perhaps if you sign out of your account and then sign in again?

     

    tt2

  • by brian_mac,

    brian_mac brian_mac Dec 15, 2015 6:45 PM in response to turingtest2
    Level 1 (0 points)
    Dec 15, 2015 6:45 PM in response to turingtest2

    Way ahead of you there. Tried that. I also when as far as logging out and back in to everything under Settings > Accounts

     

    Not sure what else I can do.

     

    I am going to try to just fully reset. Maybe if I redo the setup.

  • by turingtest2,

    turingtest2 turingtest2 Dec 15, 2015 6:48 PM in response to brian_mac
    Level 10 (88,318 points)
    Apple TV
    Dec 15, 2015 6:48 PM in response to brian_mac

    Best of luck.

     

    Have you tried a wired connection rather than wireless?

    Any joy connecting to iTunes on a computer?

     

    tt2

  • by brian_mac,

    brian_mac brian_mac Dec 15, 2015 7:18 PM in response to brian_mac
    Level 1 (0 points)
    Dec 15, 2015 7:18 PM in response to brian_mac

    Reseting the device and doing a fresh setup worked.  I selected MANUAL SETUP instead of Setup with IOS device this time.

     

    The first time I chose setup with IOS device so perhaps there was something flawed there or in how I did it there.

     

    Either way I am rolling and my library is available now.

     

    Thanks for the replies and effort buddy

  • by turingtest2,

    turingtest2 turingtest2 Dec 16, 2015 9:52 AM in response to brian_mac
    Level 10 (88,318 points)
    Apple TV
    Dec 16, 2015 9:52 AM in response to brian_mac

    You're welcome.

     

    tt2