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All replies
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Helpful answers
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Dec 15, 2015 2:14 PM in response to najib_castellanosby ckuan,★HelpfulIf you are giving the old iPhone away, do this, see below:
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
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Dec 15, 2015 1:58 PM in response to ckuanby najib_castellanos,Yes I am going to sell it but am not in the U.S.A, hence the reason I can't take it to a genius bar. I erased all the content and still the fingerprint set up does not go through, it still fails. Do I still have to delete something or is it a software/hardware problem??
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Dec 15, 2015 2:02 PM in response to najib_castellanosby ckuan,Do you follow the link in blue in my previous post?
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Dec 15, 2015 2:18 PM in response to ckuanby najib_castellanos,Yes I did. and still it wont work.
i erased all the content, and tried it over and nothing
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Dec 15, 2015 2:53 PM in response to najib_castellanosby ckuan,Touch ID only works if you have a passcode set.
After a erase only the passcode works for the first time, until you set Touch ID again