Why I download movies won't sync into iTunes for my iPhone?

Question

Level 1

0 points

Why I download movies won't sync into iTunes for my iPhone?

Hello there, I have been search many problem about this. They still cannot solve it.

May I know why I download a movies from website, but won't sync into iTunes for my iPhone 6. Some movies can sync into iTunes, I tried this but no one get thisError (-11800). Thanks! 🙂🙂🙂

iPhone 6, iOS 9.2, 64GB

Posted on Dec 16, 2015 3:26 AM

Reply

Answer 1

braden85

Community Specialist

Dec 17, 2015 12:48 PM in response to Devin Creig

Hey there Devin Creig,

I see that you have some questions about a file that is not syncing to your iPhone. Here is an article for you that may be able to help you address this issue:

If your videos won't sync to iPhone, iPad, or iPod from iTunes - Apple Support

https://support.apple.com/en-us/HT203180

Take care, and thanks for visiting the Apple Support Communities.

Reply

Answer 2

Devin Creig Author

Level 1

0 points

Dec 17, 2015 7:58 PM in response to braden85

Convert a video for iPhone or iPod

Open iTunes.
Select the video that you want to convert.
Mac: From the menu bar at the top of your computer screen, choose File > Create New Version > Create iPod or iPhone Version.
Windows: Hold down the Control and B keys on your keyboard to open the iTunes menu bar, then choose File > Create New Version > Create iPod or iPhone Version. Learn more about menus in iTunes for Windows.

It's not working for me, because I click choose file > create new version and click create iPhone Version. It pop out this error -11800

Reply