My sister brought me beats mixr headset for me from USA to India for my birthday, this is my first apple product and i was very much excited about this. But these are very much uncomfortable on me, can i get replacement in indian store?

I can show invoice for this product is there anything I can do with this.

Beats mixr headsets -OTHER, Other OS, Beats mixr

Posted on Dec 16, 2015 8:25 AM

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6 replies

Dec 16, 2015 9:07 AM in response to neethuvynu

I suggest you complain to your sister. The purchase of headphones is not something that should be done as a gift, since there are many issues that can occur, including what you have described. The fault is not with Apple or the product, you described it as uncomfortable. However, as you have found not all Apple warranty and return policies are international. You should send them back to your sister and have her exchange them. You have the option to try on different pairs of headphones in India and recommend a replacement to her.


Lastly, this is a user to user support forum. Telling us that you "will never, ever buy or support any Apple product" means nothing to us.

Dec 16, 2015 9:22 AM in response to neethuvynu

neethuvynu wrote:


I am blaming apple for designing such products, I am seeing similar complaints from every user of this product and I am sure you will feel the same if u try this once.

You see, this is the difference. I would not purchase the product if it was uncomfortable for me. The issue is not the design of the product. It works for many people, and I truly doubt that you are seeing complaints from EVERY user. The purchase of electronic devices in a country that you do not intend to use them in is never a good idea, as many warranties are not international. I know the difference in international warranties, and I also know not to make an expensive purchase without trying the device first. I will not feel the same as you.

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My sister brought me beats mixr headset for me from USA to India for my birthday, this is my first apple product and i was very much excited about this. But these are very much uncomfortable on me, can i get replacement in indian store?

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