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Audio from Mail will not play on lock screen since 9.2!

This is verified from a discussion with an AppleCare specialist last night, and it's a real bummer for me and people like me who get a lot of audio attachments (mp3 etc) and need to review them on the go. Used to be (up until iOS 9.1) that if you open an audio file attachment from an email in Mail and start playing it, then lock your screen, the audio will continue play uninterrupted, and additionally you can use stop/start controls from the lock screen on that audio. Now, when you lock your screen in iOS 9.2, the audio just stops! Yay for advancement! Additionally, when you switch away from mail to say, Safari, the audio stops too. Apparently the iOS no longer recognizes Mail as a background audio source. This is a SUPER BUMMER and really needs to be fixed ASAP.


So anyway, all just to say that if you depend on this feature, please do not update to 9.2. I really wish I hadn't.

iPhone 6s, iOS 9.2

Posted on Dec 16, 2015 7:53 AM

Reply
20 replies

Jan 27, 2016 6:10 AM in response to cholford

I am thrilled i'm not the only one who noticed this and is very frustrated by it. It seems so minor but when you use audio clips every single day, this change is horrible, and I can only hope and pray that it gets fixed in 9.3. I've had to set my phone to not lock for 3 minutes and make sure to tap the screen every once in a while. If you listen while you're driving like me, this becomes a nightmare.


PLEASE Apple. Fix this.

Feb 22, 2016 7:01 AM in response to geetar

Same here ...Personally, I'm mainly bothered about iCloud Drive on iOS. Why has the capability to play in the background been stopped? This was an essential feature ...especially seeing that iCloud Music Library won't sync anything over 2hrs long or 200mb large. I was using iCloud Drive as an Apple Music overspill where the larger files could still be synced to my phone via the cloud. That was a bit of a rubbish workaround, and now I can't even do that. Surely Apple can return these apps to background audio capable??!!

Apr 11, 2016 1:26 PM in response to cholford

Guys! They made it difficult for us musicians who need to preview audio from E-Mail servers, and have that audio play through the lock screen and app multi-tasking. The answer is this app : "Unify - Cloud File manager" It's an Iphone app so if you're on an ipad click the iphone app option to see it. You won't have access to attachments but you can start using the gmail drive to send the files. Can also see other clouds like dropbox etc from here. It's a little different but at least we can work around it for now. CHEERS


https://itunes.apple.com/us/app/unify-cloud-file-manager/id939222314?ls=1&mt=8

Audio from Mail will not play on lock screen since 9.2!

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