Q: I have deactivated my I cloud and only recently reactivated it on my phone and the pictures I had uploaded have gone is there any ... more
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by Winston Churchill,Dec 16, 2015 12:50 PM
Winston Churchill
Dec 16, 2015 12:50 PM
in response to Michaelhlfc
Level 10
(103,974 points)
Apple TVWelcome to the Apple Community.
Were the photos in your camera roll, photo stream album or iCloud photo library.
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by Winston Churchill,Dec 16, 2015 12:56 PM
Winston Churchill
Dec 16, 2015 12:56 PM
in response to Michaelhlfc
Level 10
(103,974 points)
Apple TV
OK, which cloud service were you using photo stream or iCloud photo library.
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Dec 16, 2015 1:02 PMby Pmintz25,Photo Stream only stores photos in iCloud for 30 days. If it has been longer than that, I would contact Apple and see if they can do anything.
My Photo Stream FAQ - Apple Support
For future reference:
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by Winston Churchill,HelpfulDec 16, 2015 1:12 PM
Winston Churchill
Dec 16, 2015 1:12 PM
in response to Michaelhlfc
Level 10
(103,974 points)
Apple TV
The problem with relying on photo stream is that it only keeps photos for 30 days. So unfortunately if it's more than 30 days since you wiped your phone, you will have lost all your photos, if it's less than 30 days you should be able to recover any photos taken in the apportioned time period since you wiped the phone.
I don't suppose you had these photos or photo stream enabled anywhere else.
