Q: Cannot remember restrictions password nor reset iPhone

Hello,

I recently got asked by my son to take off/change the restrictions on his iPhone, since those restrictions are from he was younger. When I tried entering the password, it said it was wrong. I tried the passwords I most commonly use/used and none of them work. Is there a way to retrieve the password? I Googled about this issue and found out that you would have to completely reset the iPhone, but because of games on there my son does not want reset, we can't do this. Are there any other options?

Thanks.

iPhone 5s, iOS 9.2

Posted on Dec 16, 2015 9:47 PM

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Q: Cannot remember restrictions password nor reset iPhone

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by Nubz N.,Helpful

Nubz N. Dec 18, 2015 11:20 PM in response to AnOGName
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Dec 18, 2015 11:20 PM in response to AnOGName

Hi AnOGName,

Good to hear your son is beyond the need for restrictions on his iPhone. It does sound like you found the answer to your question about the Restrictions passcode however.

From About Restrictions (parental controls) on your iPhone, iPad, and iPod touch - Apple Support
If you lose or forget your Restrictions passcode, you'll need to erase your device and then set it up as a new device to remove the Restrictions passcode. Restoring the device using a backup won't remove the passcode.
I would definitely exhaust all possible passcode combinations first.

If you need to erase, remember you can Download your past purchases - Apple Support

Best regards.
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Q: Cannot remember restrictions password nor reset iPhone

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by Nubz N.,★Helpful

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by Nubz N.,Helpful