Overheated Mac HELP!

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Level 1

0 points

Overheated Mac HELP!

In the last week my MacBook Pro (13in, Mid 2012) [processor 2.9 GHz intel core i7, storage 8GB 1600 MHz DDR3]has started to overheat, and I mean real hot. It has always been really warm but never hot to the touch and the fan has been running so high recently. Also, after I charge to the full 100% and unplug my Mac can't hold its usual battery life. What is happening to my baby?! I do not do heavy work or have any apps that may cause my Mac to freak out, so that is not the case. I am just a student, writing essays and the usual thing. I've tried doing a SMC reset, that didn't seem to work, I've let my mac die completely then replug and try - doesn't change. Im really stressed because I cannot afford another computer. and I haven't even had this one very long. Please Help!!

I have a feeling it might be the new El Capitan Update because since then my Mac has been burning me.

MacBook Pro, OS X El Capitan (10.11.2)

Posted on Dec 17, 2015 12:21 AM

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Answer 1

lllaass

Level 10

210,519 points

Dec 17, 2015 10:32 AM in response to sav88

What is the cycle count on the battery?

Determining battery cycle count for Mac notebooks - Apple Support

What are the temps and fan speed when hot and what is using CPU?

Install a temp and fan speed monitoring app like iStat or Mac Fan Control.

Go to Activity Monitor and look under CPU tab. Make sure the in View, all processes are selected.

This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum.

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Answer 2

OGELTHORPE

Level 9

57,329 points

Dec 17, 2015 3:09 AM in response to sav88

Also run an Apple Hardware Test:

https://support.apple.com/en-us/HT201257

Note that an error free AHT is not definitive.

Ciao.

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Answer 3

sav88 Author

Level 1

0 points

Dec 17, 2015 10:46 AM in response to sav88

So I looked up the cycle count and it says it is at 336 (not sure what that means to be honest...but I know that it shouldn't be above 1000.

And also my internet used to be very quick and fast, and now its taking forever to load a page!

I am just about to do the AHT test. Maybe that will help.

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Answer 4

lllaass

Level 10

210,519 points

Dec 17, 2015 10:52 AM in response to sav88

Also, when slow run this

Run this and post the results here so we know more about your configuration.

EtreCheck

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Answer 5

sav88 Author

Level 1

0 points

Dec 17, 2015 10:56 AM in response to lllaass

I just ran the AHT test and it says nothing was a problem I'm just retarding my mac and I will run that etrecheck

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Answer 6

sav88 Author

Level 1

0 points

Dec 17, 2015 11:04 AM in response to lllaass

EtreCheck version: 2.6.6 (226)

Report generated 2015-12-17, 11:02 AM

Runtime 2:40

Download EtreCheck from http://etrecheck.com

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: (What does this mean?)

MacBook Pro (13-inch, Mid 2012)

[Click for Technical Specifications]

[Click for User Guide]

MacBook Pro - model: MacBookPro9,2

1 2.9 GHz Intel Core i7 CPU: 2-core

8 GB RAM Upgradeable

[Click for upgrade instructions]

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 336 - SN = 9G3250KGWD3MB

Video Information: (What does this mean?)

Intel HD Graphics 4000

Color LCD 1280 x 800

System Software: (What does this mean?)

OS X El Capitan 10.11.2 (15C50) - Time since boot: less than an hour

Disk Information: (What does this mean?)

APPLE HDD HTS541075A9E662 disk0 : (750.16 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 748.93 GB (626.14 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 749.30 GB Online

HL-DT-ST DVDRW GS31N ()

USB Information: (What does this mean?)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

Logitech USB Receiver

Thunderbolt Information: (What does this mean?)

Apple Inc. thunderbolt_bus

Gatekeeper: (What does this mean?)

Mac App Store and identified developers

Kernel Extensions: (What does this mean?)

/Library/Extensions

[not loaded] com.canon.cups.fax.print.kext.usbprintclass (4.4.0 - SDK 10.8) [Click for support]

/System/Library/Extensions

[not loaded] com.devguru.driver.SamsungComposite (1.4.28 - SDK 10.6) [Click for support]

/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

[not loaded] com.devguru.driver.SamsungACMControl (1.4.28 - SDK 10.6) [Click for support]

[not loaded] com.devguru.driver.SamsungACMData (1.4.28 - SDK 10.6) [Click for support]

[not loaded] com.devguru.driver.SamsungMTP (1.4.28 - SDK 10.5) [Click for support]

[not loaded] com.devguru.driver.SamsungSerial (1.4.28 - SDK 10.6) [Click for support]

Launch Daemons: (What does this mean?)

[loaded] com.adobe.SC.FPFeedbackService-1.0.plist [Click for support]

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

User Launch Agents: (What does this mean?)

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.spotify.webhelper.plist [Click for support]

User Login Items: (What does this mean?)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

BitTorrent UNKNOWN (missing value)

KiesAgent UNKNOWN Hidden (missing value)

fuspredownloader Application Hidden (~/Library/Application Support/.FUS/fuspredownloader.app)

Other Apps: (What does this mean?)

[running] OpenObject.fuspredownloader.75232

[running] com.apple.xpc.launchd.oneshot.0x10000002.EtreCheck

Internet Plug-ins: (What does this mean?)

SharePointBrowserPlugin: Version: 14.5.8 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 20.0.0.235 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 20.0.0.235 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.40728.0 - SDK 10.6 [Click for support]

Default Browser: Version: 601 - SDK 10.11

3rd Party Preference Panes: (What does this mean?)

Flash Player [Click for support]

Time Machine: (What does this mean?)

Time Machine not configured!

Top Processes by CPU: (What does this mean?)

99% com.apple.WebKit.WebContent(6)

6% WindowServer

5% kernel_task

4% Safari

1% fontd

Top Processes by Memory: (What does this mean?)

634 MB kernel_task

475 MB com.apple.WebKit.WebContent(5)

221 MB mdworker(13)

147 MB Safari

115 MB ocspd

Virtual Memory Information: (What does this mean?)

4.04 GB Free RAM

3.96 GB Used RAM (1.73 GB Cached)

0 B Swap Used

Diagnostics Information: (What does this mean?)

Dec 17, 2015, 10:59:33 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-17-105933_[ redacted].cpu_resource.diag [Click for details]

Dec 17, 2015, 10:55:22 AM Self test - passed

Dec 17, 2015, 10:23:57 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-17-102357_[ redacted].cpu_resource.diag [Click for details]

Dec 17, 2015, 12:12:59 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-17-001259_[ redacted].cpu_resource.diag [Click for details]

Dec 17, 2015, 12:06:41 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-17-000641_[ redacted].cpu_resource.diag [Click for details]

Dec 16, 2015, 09:47:50 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-16-214750_[ redacted].cpu_resource.diag [Click for details]

Dec 16, 2015, 02:09:09 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-16-140909_[ redacted].cpu_resource.diag [Click for details]

Dec 16, 2015, 02:07:00 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-16-140700_[ redacted].cpu_resource.diag [Click for details]

Dec 16, 2015, 10:56:48 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-16-105648_[ redacted].cpu_resource.diag [Click for details]

Dec 16, 2015, 10:55:24 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-16-105524_[ redacted].cpu_resource.diag [Click for details]

Dec 15, 2015, 09:42:04 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-15-214204_[ redacted].cpu_resource.diag [Click for details]

Dec 15, 2015, 07:16:06 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-15-191606_[ redacted].cpu_resource.diag [Click for details]

Dec 15, 2015, 07:08:57 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-15-190857_[ redacted].cpu_resource.diag [Click for details]

Dec 15, 2015, 04:23:50 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-15-162350_[ redacted].cpu_resource.diag [Click for details]

Dec 14, 2015, 08:35:10 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-14-203510_[ redacted].cpu_resource.diag [Click for details]

Dec 14, 2015, 08:34:23 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-14-203423_[ redacted].cpu_resource.diag [Click for details]

Dec 14, 2015, 12:55:24 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-14-125524_[ redacted].cpu_resource.diag [Click for details]

Dec 14, 2015, 12:50:45 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-14-125045_[ redacted].cpu_resource.diag [Click for details]

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