Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

! My ipod locked out and is disabled. I forgot my password to my ipod. The problem is that I have no other laptop except my school laptop. and it wont let me download itunes. I really do not want to reset it! I have important pictures I want to keep

I put a password on my ipod 5 as a joke. I put the password as "easy password" But i spelled it wrong CORRECTLY 2 times! I locked my ipod and I tried putting in the password. Eventually It led to me getting locked out for 60 minutes two times! I really hope apple can help me because I do not want to loose all my pictures. And now the screen is black and says "Ipod is disabled connect to itunes." But since the only laptop I have is my school laptop, i can not download itunes. I need help!

iPod touch

Posted on Dec 17, 2015 7:48 AM

Reply
1 reply

Dec 17, 2015 9:40 AM in response to alysa2456

If you want the data and it is not in an iCloud backup then your only hope is a data recovery company.


The regain use of the iPod:

If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipeto erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.

You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.

Or find a computer with iTunes and an internet connection. An Apple store is fine

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.

iOS: Forgot passcode or device disabled

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

Restore your device from an iCloud or iTunes backup - Apple Support

If you restore from iCloud backup the apps will be automatically downloaded.

You can redownload most iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store


If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

! My ipod locked out and is disabled. I forgot my password to my ipod. The problem is that I have no other laptop except my school laptop. and it wont let me download itunes. I really do not want to reset it! I have important pictures I want to keep

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.