Q: iTunes crashes when I subscribe to a podcast
I subscribed to a podcast with no problem. No more than 30 seconds later, I tried to subscribe to another podcast and iTunes crashed. I thought maybe it was just a one time thing like any other time a program crashes and tried again. Same thing happened over and over again. I have uninstalled and reinstalled iTunes (according to these instructions Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support) and continue to have the same problem every time I try to subscribe to any podcast (yes, I tried several different ones). This is very frustrating as I have put a good deal of time into trying to resolve this problem, especially since it came out of nowhere right after I subscribed to a podcast successfully.
I'm running the latest version of iTunes on Windows 7 64 bit. This is the error message:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 12.3.2.35
Application Timestamp: 5668a23d
Fault Module Name: objc.dll
Fault Module Version: 1.528.0.171
Fault Module Timestamp: 55e6f494
Exception Code: c0000005
Exception Offset: 0000000000020d92
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 42db
Additional Information 2: 42dba08169a48064eed1ce9bf1d58b1b
Additional Information 3: 2b3e
Additional Information 4: 2b3ebb92bd6c6f0a2f3cfed2b5395a42
Any help is very much appreciated. Thank you!
iTunes, Windows 7
Posted on Dec 17, 2015 12:22 PM