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Q: unable to charge the battery of iphone 6S plus

Got an iphone 6S plus after Black Friday and had problem with battery not going up when charging so it was replaced with a new phone and now the same  problem with battery charging. I got 64GB, software at 9.2. The bar remains at 17% and won't go higher when charged longer than 10 hours and battery still remains at 17% charged. Does anyone have the same problem? I returned the first iphone 6S Plus I got because the battery remains at 16% and won't charge further. The phone is now past the 2 weeks warranty from the store. Can I still have this phone replaced at Sam's Club where I bought or do I go to the nearest Apple Store?

iPhone 6s Plus, iOS 9.2

Posted on Dec 17, 2015 11:34 AM

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Q: unable to charge the battery of iphone 6S plus

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