Q: mac adware cleaner
I am getting this pop up very frequently about "mac adware cleaner".
Is this authentic? I could not see any such thing in App Store.
MacBook Air, OS X Mountain Lion (10.8.5)
Posted on Dec 17, 2015 1:33 PM
Should I delete that 'amc' folder itself
Yes. I notice that my last comment was garbled by the forum software. Here is a corrected version.
You installed a fake "utility" called "Advanced Mac Cleaner." Like any software that purports to automatically "clean up" or "speed up" a Mac, it's a scam, and some variants of it are ad-injection malware.
To remove it, please take the steps below. Some of the files listed may be absent in your case. Back up all data before proceeding.
If you paid for the software with a credit card, consider reporting the charge to the bank as fraudulent.
Step 1
Triple-click anywhere in the line below on this page to select it:
~/Library/LaunchAgents/com.pcv.hlpramc.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.
Step 2
Reveal this folder as in Step 1:
/Library/LaunchAgents
Inside it there may be one or more files with a name beginning in
com.WebTools
If so, move those files, and only those, to the Trash. You may be prompted for your administrator login password.
Don't delete the LaunchAgents folder or anything else inside it.
Log out or restart the computer.
Step 3
Open the Applications folder and move an item named "Advanced Mac Cleaner" (if it's present) to the Trash. Empty the Trash.
Step 4
The malware is now permanently inactivated, provided that you don't reinstall it. This step is optional.
Delete the following items, if they exist, as in Step 1:
/Library/Application Support/amc
~/Library/AdvancedMacCleaner
~/Library/Application Support/WebTools
There's no need to log out or restart after taking this step.
Posted on Dec 18, 2015 5:16 AM
