HT201519: Update the software on your AirPort base station

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mikey500
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Q: Time capsule won't turn green

Time capsule won't turn green, every thing else looks good and it is backing up. This started when I updated to OS X.

iMac (21.5-inch, Late 2012), OS X El Capitan (10.11.2)

Posted on Dec 17, 2015 1:58 PM

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mikey500

Q: Time capsule won't turn green

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  • by Bob Timmons,

    Bob Timmons Bob Timmons Dec 17, 2015 2:04 PM in response to mikey500
    Level 10 (105,018 points)
    Wireless
    Dec 17, 2015 2:04 PM in response to mikey500

    On the Mac that you updated.......

     

    Open Finder > Applications > Utilities > AirPort Utility

    Click directly on the picture of the Time Capsule

    In the smaller window that appears, look for a setting named Status

     

    What is the message next to Status?

  • by mikey500,

    mikey500 mikey500 Dec 17, 2015 4:07 PM in response to Bob Timmons
    Level 1 (0 points)
    Dec 17, 2015 4:07 PM in response to Bob Timmons

    My passport is hooked to my MAC via USB cable. The ICON of my passport normally is green saying everything ok and when it is updating it turns yellow. Since I loaded OS X Capiton it when yellow. I downloaded the utility for my WD My Passport 2TB and everything is working correctly and I can tell it is backing up, but the ICON no longer goes green.

  • by Bob Timmons,

    Bob Timmons Bob Timmons Dec 17, 2015 5:26 PM in response to mikey500
    Level 10 (105,018 points)
    Wireless
    Dec 17, 2015 5:26 PM in response to mikey500

    Is this another issue?

     

    Your first question asked about a Time Capsule. We asked you to check the Status of the Time Capsule, but we did not get an answer on that request.

  • by mikey500,

    mikey500 mikey500 Dec 17, 2015 5:39 PM in response to Bob Timmons
    Level 1 (0 points)
    Dec 17, 2015 5:39 PM in response to Bob Timmons

    no this is the same issue but I have no status because it is hard wired not wireless,sorry for the confusion. And I should of said time machine not capsule!

  • by Bob Timmons,

    Bob Timmons Bob Timmons Dec 17, 2015 5:48 PM in response to mikey500
    Level 10 (105,018 points)
    Wireless
    Dec 17, 2015 5:48 PM in response to mikey500

    I'm sorry, but you still have me totally confused. 

     

    And I should of said time machine not capsule!

    So, instead of......Time capsule won't turn green......your post should have read......Time Machine won't turn green?

     

    Unfortunately, Time Machine is software.

     

    Maybe if you could start all over again and ask your question using the correct terms and things you meant to say, we might be able to help.

  • by DEFCON 3,

    DEFCON 3 DEFCON 3 Dec 17, 2015 8:51 PM in response to mikey500
    Level 1 (118 points)
    Dec 17, 2015 8:51 PM in response to mikey500

    mikey500 wrote:

     

    My passport is hooked to my MAC via USB cable. The ICON of my passport normally is green saying everything ok and when it is updating it turns yellow. Since I loaded OS X Capiton it when yellow.

     

    I can't claim to understand the issue you're describing any better than the previous respondent, but wonder if it's the WD My Passport desktop icon anomaly discussed here.

     

    If so, you might try the simple solution offered in the posting toward the bottom of that thread.