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All replies
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Helpful answers
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Dec 17, 2015 3:25 PM in response to drgriffithsby sberman,Did your son formerly have an iPhone? If so, he needs to de-register his iMessage.
Deregister iMessage: Frequently Asked Questions - Apple Support
The *82 prefix is a prefix that means "Display my caller ID for the following call regardless of whether I have set up caller ID blocking or not."
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Dec 17, 2015 3:32 PM in response to sbermanby drgriffiths,He has never had an iphone we used to have the *82 in his contact because the phone has blocked caller id on it does not have that any more No remnants I can find in phone
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Dec 17, 2015 3:36 PM in response to drgriffithsby sberman,So are you able to literally type your son's telephone number in the "To:" field of a new text message and send him a message successfully that way?
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Dec 17, 2015 3:42 PM in response to sbermanby drgriffiths,No he does not get it looks like it sends ok
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Dec 17, 2015 3:44 PM in response to drgriffithsby sberman,When it sends, does it appear green or blue? If neither, does the top say "iMessage", or does it say "Message" or "Text Message"?
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Dec 17, 2015 5:32 PM in response to drgriffithsby sberman,Green is good - the iPhone knows the message is going to a non-Apple device.
It sounds like the iPhone is working just fine. If your son doesn't get your message when you literally text his phone number, I would check with your cellular carrier (and/or his carrier if different from yours).