Leslie1029
Level 1 (0 points)

Q: My App Store doesn't load!

DOnt load

Posted on Dec 17, 2015 7:13 PM

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Leslie1029

Q: My App Store doesn't load!

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Dec 18, 2015 5:39 AM in response to Leslie1029
    Level 10 (104,533 points)
    Apple TV
    Dec 18, 2015 5:39 AM in response to Leslie1029

    Welcome to the Apple Community.

     

    Are all the regional and location settings you have entered correct.

     

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.

    1. Restart the Apple TV (Settings > System > Restart).
    2. Restart the Apple TV by removing ALL the cables for 30 seconds.
    3. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    4. Reset the Apple TV (Settings > System > Reset > Reset all settings)
    5. Restore the Apple TV (Settings > System > Reset > Restore)