To solve my problem

Hi,


I cant update my songs in my ipod. I got message saying that my ipod has been detected and not identified, and requested to uninstall and install the itunes. I did it but still its not yet solve.

I dont know what to do

iPod nano

Posted on Dec 17, 2015 9:44 PM

Reply
1 reply

Dec 17, 2015 10:00 PM in response to SarahNoman

Windows or Mac? If Windows, what version of Windows?


Did this work before with this iPod and this computer, and does not work now for some reason? Or is this the first time your are using this iPod with this computer (or this computer with a new system)?


In case it matters, what model of iPod nano do you have? This document shows all iPod models


Identify your iPod model - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

To solve my problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.