Ever since I did the update to iOS 9.2 the Apple Store hasn't been working properly doesn't open well and when I update apps it just stays doing the circular motion thing and never updates. When I open it up sometimes it will say cannot connect to Apple Store. it's so annoying because now I can't update my apps nor download apps.
iPhone 6, iOS 9.2
Hi Stefeni,
I understand that you are having issues with your iPhone connecting to the App Store. Let's see if we can figure out what is going on.
I would first suggest checking the settings on your iPhone. Start with looking at the Date & Time and make sure that you have a good connection to the internet. Take a look at the troubleshooting outlined below to help you out.
If you can’t connect to the iTunes Store
https://support.apple.com/en-us/HT201400
On your iPhone, iPad, or iPod touch
If you can't connect to the iTunes Store on your iPhone, iPad, or iPod touch:
- Make sure that your date, time, and time zone are correct. Tap Settings > General > Date & Time. Time Zone might list another city in your time zone.
- Make sure that your iOS software is up to date. Tap Settings > General > Software Update to check for updates. You can also connect your iOS device to iTunes and click Check for Update
on your device's Summary page.- Check and verify that you're in range of a Wi-Fi router or base station. If you're using cellular service, make sure that cellular data is turned on from Settings > Cellular. If you're connected to cellular data, larger items might not download. You might need to connect to Wi-Fi to download apps, videos, and podcasts.
- Make sure that you have an active Internet connection. Check your device's user guide for help with Internet connection.
- Check to see if other devices, such as portable computers, are able to connect to the Wi-Fi network and access the Internet.
- Reset your Wi-Fi router by turning it off and then on again.
If there's still an issue, learn what to do if your device won't connect to a Wi-Fi network.
Take it easy
I am having the same problem. Connecting to the internet and App Store is not the problem. I am always solidly connected. The problem is I cannot download new apps or update existing one on my iPhone 6 and older iPads. Pending updates at the App Store just sit there, they do not update and trying to download new apps does not work.
I was already using IOS 9.2 for a number of weeks before I noticed this
Also when I try to check for Software Updates IE IOS 9.2 I get a message Unable to check for Update. An error occurred while checking for a software update
Cancel or Try Again
I would expect to see the message Your IOS 9.2 in up to date
iOS 9.2
