Maurici0B

Q: Keyboard and Mouse bluetooth wont "awake"

Hello. I hope someone can help me about this:

 

When I try to awake the iMac my keyboard and mouse don't seem to "awake" with it and I can't get through the loggin screen. Usually I turn ON my keyboard and mouse (the green led light is ON in both devices) but it seems that the computer don't recognise them (don't recognise the bluetooth connection) and as a consequence my iMac wont awake (it wont let me type my password or move the cursor). Usually I will have to turn it off the ugly way (pushing the power button at the back) and then turn it ON.


Product: iMac (27-inch, late 2013)

Operating system: OS X El Capitan 10.11.2

Keyboard: Wireless keyboard

Mouse: Wireless mouse

 

Any help will be appreciated!

 

Thanks and have an excelent day!!!

iMac, OS X El Capitan (10.11.2)

Posted on Dec 18, 2015 7:04 AM

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Q: Keyboard and Mouse bluetooth wont "awake"

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