miou07
Level 1 (0 points)

Q: bootcamp 6 - Can't download the software because of a network problem

Well, hello!

 

I want to install windows 10 on my macbook PRO 13" retina early 2015, my software version is 10.11.2 and I have bootcamp assistant 6 installed.

 

So, I downloaded the windows 10 iso from microsoft and I copied it to my usb storage 8gb (MS-DOS FAT formatted)

When I select the iso from bootcamp and set my windows partition to 50gb, I press "install" and come with this exact problem every single time

 

Screen Shot 2015-12-18 at 21.06.34.png

 

What can I do to pass this error? Can I install windows support software on bootcamp assistant 6 mannualy?

I have tried with wireless connection and connection with cable, but both failed.

MacBook Pro with Retina display, OS X El Capitan (10.11.2), null

Posted on Dec 18, 2015 11:21 AM

by miou07,Solvedanswer
miou07 miou07
Level 1 (0 points)
A:

Well, thank you Loner T. I REALLY appreciate your help.

 

I restarted my rooter and after some time I tried to do the thing again with brigadier and I downloaded full "WindowsSupport.dmg".

However I didn't know what to do with it, so I tried bootcamp assistant and now it is downloading "Windows support software" normal .

 

Thank you man, you are the one!

Posted on Dec 18, 2015 3:06 PM

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miou07

Q: bootcamp 6 - Can't download the software because of a network problem

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  • by Loner T,

    Loner T Loner T Dec 18, 2015 11:26 AM in response to miou07
    Level 7 (23,633 points)
    Safari
    Dec 18, 2015 11:26 AM in response to miou07

    1. You do not need to copy the ISO to a USB. 2015 Macs should not need a USB. It should use OSXRESERVED.

    2. Download the software using a wired connection.

  • by miou07,

    miou07 miou07 Dec 18, 2015 11:31 AM in response to Loner T
    Level 1 (0 points)
    Dec 18, 2015 11:31 AM in response to Loner T

    1. I tried that, same error

    2. Already did that, still fails the same way

  • by miou07,

    miou07 miou07 Dec 18, 2015 11:35 AM in response to miou07
    Level 1 (0 points)
    Dec 18, 2015 11:35 AM in response to miou07

    However, it has created this in disk utility.

     

    Screen Shot 2015-12-18 at 21.33.29.png

     

    Can I use that somehow?

    I try to boot in startup manager (while booting I press alt/option) but no windows installer there.

  • by Loner T,

    Loner T Loner T Dec 18, 2015 12:01 PM in response to miou07
    Level 7 (23,633 points)
    Safari
    Dec 18, 2015 12:01 PM in response to miou07

    You need to unmount this Image. This does not look like a Windows 10 ISO. You can download a 64-bit ISO from https://www.microsoft.com/en-us/software-download/home .

     

    After you download the ISO, put it in the Documents folder. Desktop can cause some issues. It should be unmounted.

     

    Run the following two procedures

     

    Resetting the System Management Controller (SMC) on your Mac - Apple Support

    How to Reset NVRAM on your Mac - Apple Support

     

    Using a wired connection ensure that you meet Requirements for Software Update Service - Apple Support.

     

    Now retry your BC Assistant process. If you are prompted for a USB connect the USB and enter the ISO file path when prompted by BCA.

     

    This link - https://help.apple.com/bootcamp/assistant/6.0/ - should also help.

  • by miou07,

    miou07 miou07 Dec 18, 2015 12:40 PM in response to Loner T
    Level 1 (0 points)
    Dec 18, 2015 12:40 PM in response to Loner T

    This doesn't look like as a windows 10 ISO because bootcamp fails somehow . I have downloaded the iso from here https://www.microsoft.com/en-us/software-download/home as you said.

     

    I reset SMC and NVRAM as you suggested but still the same error occurs.

     

    I have unmounted the strange image that appears in disk utility after bootcamp assistant fails and I tried to install again but nothing change.

     

    Basically, when I press "Install" on bootcamp assistant, the estimated download time is going crazy as shown here:

     

    Screen Shot 2015-12-18 at 22.17.07.png

     

    and then it pop ups the error.

     

    It's like I can't connect with the servers... anything else I could try?

  • by Loner T,

    Loner T Loner T Dec 18, 2015 12:59 PM in response to miou07
    Level 7 (23,633 points)
    Safari
    Dec 18, 2015 12:59 PM in response to miou07

    As a test can you download https://github.com/timsutton/brigadier (unzip the .zip file in a known directory). In my case, it is in Documents/brigadier-master.

     

    Replace the -m value with the Mac model identifier for your Mac in the following steps.

     

     

    ./brigadier -h

    Usage: brigadier [options]

     

    Options:

      -h, --help            show this help message and exit

      -m MODEL, --model=MODEL

                            System model identifier to use (otherwise this

                            machine's model is used). This can be specified

                            multiple times to download multiple models in a single

                            run.

      -i, --install         After the installer is downloaded, perform the install

                            automatically. Can be used on Windows only.

      -o OUTPUT_DIR, --output-dir=OUTPUT_DIR

                            Base path where the installer files will be extracted

                            into a folder named after the product, ie.

                            'BootCamp-041-1234'. Uses the current directory if

                            this option is omitted.

      -k, --keep-files      Keep the files that were downloaded/extracted. Useful

                            only with the '--install' option on Windows.

      -p PRODUCT_ID, --product-id=PRODUCT_ID

                            Specify an exact product ID to download (ie.

                            '031-0787'), currently useful only for cases where a

                            model has multiple BootCamp ESDs available and is not

                            downloading the desired version according to the post

                            date.

    -rMBP:brigadier-master MyName$ ./brigadier -m iMac17,1 -o Bootcamp-iMac17.1

    Using Mac model: iMac17,1.

     

    Model supported in package distribution file at http://swcdn.apple.com/content/downloads/08/53/031-13951/0azyj3l0sl4tkq4p874eibr rbokomwt6qw/031-13951.English.dist.

     

    Distribution 031-13951 supports the following models: iMac16,1, iMac16,2, iMac17,1.

     

    Making directory Bootcamp-iMac17.1/BootCamp-031-13951..

     

    Fetching Boot Camp product at URL http://swcdn.apple.com/content/downloads/08/53/031-13951/0azyj3l0sl4tkq4p874eibr rbokomwt6qw/BootCampESD.pkg.

     

    100.0% 673644544 / 673639138 bytes

    Expanding flat package...

     

    Extracting Payload...

     

    Extracted to Bootcamp-iMac17.1/BootCamp-031-13951/WindowsSupport.dmg.

     

    Done.

     

    -rMBP:brigadier-master MyName$ cd /Volumes/Boot\ Camp/

    -rMBP:Boot Camp MyName$ ls

    $WinPEDriver$ AutoUnattend.xml BootCamp

    -rMBP:Boot Camp MyName$ cd BootCamp/

    -rMBP:BootCamp MyName$ ls

    BootCamp.xml Drivers Setup.exe

    -rMBP:BootCamp MyName$ cd Drivers/

    -rMBP:Drivers MyName$ cd Apple/

    -rMBP:Apple MyName$ ls -l

    total 56516

    -rwxr-xr-x  1 MyName  staff  1271976 Oct 12 20:40 AppleCamera64.exe

    -rwxr-xr-x  1 MyName  staff  2383864 Oct 12 20:40 AppleDisplayInstaller64.exe

    -rwxr-xr-x  1 MyName  staff  2053824 Oct 12 20:40 AppleKeyboardInstaller64.exe

    -rwxr-xr-x  1 MyName  staff  2059112 Oct 12 20:40 AppleMultiTouchTrackPadInstaller64.exe

    -rwxr-xr-x  1 MyName  staff  2065240 Oct 12 20:40 AppleMultiTouchTrackPadProInstaller64.exe

    -rwxr-xr-x  1 MyName  staff   504712 Oct 12 20:40 AppleNullDriver64.exe

    -rwxr-xr-x  1 MyName  staff  2383280 Oct 12 20:40 AppleODDInstaller64.exe

    -rwxr-xr-x  1 MyName  staff  2388592 Oct 12 20:40 AppleRemoteInstaller64.exe

    -rwxr-xr-x  1 MyName  staff  2385104 Oct 12 20:40 AppleSDCardReader64.exe

    -rwxr-xr-x  1 MyName  staff  2321408 Oct 12 20:34 AppleSoftwareUpdate.msi

    -rwxr-xr-x  1 MyName  staff  2068376 Oct 12 20:40 AppleWirelessMouse64.exe

    -rwxr-xr-x  1 MyName  staff  2406936 Oct 12 20:40 AppleWirelessTrackpad64.exe

    -rwxr-xr-x  1 MyName  staff  4632576 Oct 12 20:37 BootCamp.msi

     

     

    -rMBP:~ MyName$ grep "Product" /Volumes/Boot\ Camp/BootCamp/BootCamp.xml

    <BuildInfo BuildNumber="6237" ProductName="Boot Camp">

      <ProductManufacturer>Apple Inc.</ProductManufacturer>

      <ProductVersion>6.0.6237</ProductVersion>

      <ProductCode>{FCFFE6B6-BAE8-490E-88D0-097A9DA1C43D}</ProductCode>

  • by miou07,

    miou07 miou07 Dec 18, 2015 1:17 PM in response to Loner T
    Level 1 (0 points)
    Dec 18, 2015 1:17 PM in response to Loner T

    Well, first time it stuck on 1.4%. The second time I tried, it stopped itself.

     

    Screen Shot 2015-12-18 at 23.13.34.png

     

    Any suggestions?

  • by Loner T,Helpful

    Loner T Loner T Dec 18, 2015 4:46 PM in response to miou07
    Level 7 (23,633 points)
    Safari
    Dec 18, 2015 4:46 PM in response to miou07

    If Brigadier is also unable to download the software, then you have Internet connectivity issues.

  • by miou07,Solvedanswer

    miou07 miou07 Dec 18, 2015 3:06 PM in response to Loner T
    Level 1 (0 points)
    Dec 18, 2015 3:06 PM in response to Loner T

    Well, thank you Loner T. I REALLY appreciate your help.

     

    I restarted my rooter and after some time I tried to do the thing again with brigadier and I downloaded full "WindowsSupport.dmg".

    However I didn't know what to do with it, so I tried bootcamp assistant and now it is downloading "Windows support software" normal .

     

    Thank you man, you are the one!

  • by Loner T,

    Loner T Loner T Dec 18, 2015 3:13 PM in response to miou07
    Level 7 (23,633 points)
    Safari
    Dec 18, 2015 3:13 PM in response to miou07

    If Brigadier works, then BC Assistant will also work. Restarting the router did the trick. Try to install Windows and post back if you see any other errors.

  • by miou07,

    miou07 miou07 Dec 18, 2015 4:49 PM in response to Loner T
    Level 1 (0 points)
    Dec 18, 2015 4:49 PM in response to Loner T

    Yep, everything is OK! Windows 10 is installed on my mac with bootcamp. Thanks again Loner T, restarting the rooter was the solution to my problem in the end. 

  • by Loner T,Helpful

    Loner T Loner T Dec 19, 2015 1:02 AM in response to miou07
    Level 7 (23,633 points)
    Safari
    Dec 19, 2015 1:02 AM in response to miou07

    Please backup OS X, Windows and create a Windows System Restore point for future recovery purposes. Please ensure that drivers (and Windows Updates)  are screened prior to updating Windows.

  • by Rakesh 99,

    Rakesh 99 Rakesh 99 Jan 20, 2016 8:18 AM in response to Loner T
    Level 1 (0 points)
    Jan 20, 2016 8:18 AM in response to Loner T

    Sir can you please tell the what steps should I follow in a step wise manner?

    beacause i am unable to get that..

  • by Loner T,

    Loner T Loner T Jan 20, 2016 8:46 AM in response to Rakesh 99
    Level 7 (23,633 points)
    Safari
    Jan 20, 2016 8:46 AM in response to Rakesh 99

    Here is my log for Brigadier. Find the correct model identifier for your specific Mac. If you do not specify, it will default to your specific model.

     

    MyName-rmbp:brigadier-master MyName$ ./brigadier -h

    Usage: brigadier [options]

     

    Options:

      -h, --help            show this help message and exit

      -m MODEL, --model=MODEL

                            System model identifier to use (otherwise this

                            machine's model is used). This can be specified

                            multiple times to download multiple models in a single

                            run.

      -i, --install         After the installer is downloaded, perform the install

                            automatically. Can be used on Windows only.

      -o OUTPUT_DIR, --output-dir=OUTPUT_DIR

                            Base path where the installer files will be extracted

                            into a folder named after the product, ie.

                            'BootCamp-041-1234'. Uses the current directory if

                            this option is omitted.

      -k, --keep-files      Keep the files that were downloaded/extracted. Useful

                            only with the '--install' option on Windows.

      -p PRODUCT_ID, --product-id=PRODUCT_ID

                            Specify an exact product ID to download (ie.

                            '031-0787'), currently useful only for cases where a

                            model has multiple BootCamp ESDs available and is not

                            downloading the desired version according to the post

                            date.

    MyName-rMBP:brigadier-master MyName$ ./brigadier -m MacBook8,1 -o Bootcamp-MacBook8,1

    Output directory Bootcamp-MacBook8,1 that was specified doesn't exist!

    MyName-rMBP:brigadier-master MyName$ mkdir Bootcamp-MacBook8.1

    MyName-rMBP:brigadier-master MyName$ ./brigadier -m MacBook8,1 -o Bootcamp-MacBook8.1

    Using Mac model: MacBook8,1.

     

    Model supported in package distribution file at http://swcdn.apple.com/content/downloads/28/26/031-24514/qx7ph7k6mewtcf4eyhxmiil gc7r2ikjgud/031-24514.English.dist.

     

    Distribution 031-24514 supports the following models: MacBook8,1, MacBookAir5,1, MacBookAir5,2, MacBookAir6,1, MacBookAir6,2, MacBookAir7,1, MacBookAir7,2, MacBookPro9,1, MacBookPro9,2, MacBookPro11,1, MacBookPro11,2, MacBookPro11,3, MacBookPro11,4, MacBookPro11,5, MacBookPro12,1, MacPro6,1, Macmini6,1, Macmini6,2, Macmini7,1, iMac13,1, iMac13,2, iMac13,3, iMac14,1, iMac14,2, iMac14,3, iMac14,4, iMac15,1.

     

    Making directory Bootcamp-MacBook8.1/BootCamp-031-24514..

     

    Fetching Boot Camp product at URL http://swcdn.apple.com/content/downloads/28/26/031-24514/qx7ph7k6mewtcf4eyhxmiil gc7r2ikjgud/BootCampESD.pkg.

     

    100.0% 1633591296 / 1633586781 bytes

    Expanding flat package...

     

    Extracting Payload...

     

    Extracted to Bootcamp-MacBook8.1/BootCamp-031-24514/WindowsSupport.dmg.

     

    Done.

     

    MyName-rMBP:brigadier-master MyName$ cd Bootcamp-MacBook8.1/

    MyName-rMBP:Bootcamp-MacBook8.1 MyName$ ls -lt

    total 0

    drwxr-xr-x  3 MyName  staff  102 Aug 13 11:57 BootCamp-031-24514

    MyName-rMBP:Bootcamp-MacBook8.1 MyName$ cd BootCamp-031-24514/

    MyName-rMBP:BootCamp-031-24514 MyName$ ls -lt

    total 3188544

    -rw-r--r--  1 MyName  staff  1632530665 Aug 12 00:59 WindowsSupport.dmg

    MyName-rMBP:BootCamp-031-24514 MyName$ pwd

    /Users/MyName/Documents/brigadier-master/Bootcamp-MacBook8.1/BootCamp-031-24514

    MyName-rMBP:BootCamp-031-24514 MyName$ ls

    WindowsSupport.dmg

    MyName-rMBP:BootCamp-031-24514 MyName$ openssl md5 WindowsSupport.dmg

    MD5(WindowsSupport.dmg)= a3d3e4f4a950fe6b47c4cb55f7cd7e02

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