bootcamp 6 - Can't download the software because of a network problem

Question

Level 1

8 points

bootcamp 6 - Can't download the software because of a network problem

Well, hello!

I want to install windows 10 on my macbook PRO 13" retina early 2015, my software version is 10.11.2 and I have bootcamp assistant 6 installed.

So, I downloaded the windows 10 iso from microsoft and I copied it to my usb storage 8gb (MS-DOS FAT formatted)

When I select the iso from bootcamp and set my windows partition to 50gb, I press "install" and come with this exact problem every single time

What can I do to pass this error? Can I install windows support software on bootcamp assistant 6 mannualy?

I have tried with wireless connection and connection with cable, but both failed.

MacBook Pro with Retina display, OS X El Capitan (10.11.2), null

Posted on Dec 18, 2015 11:19 AM

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Answer 1

Loner T

Level 9

59,536 points

Dec 18, 2015 11:26 AM in response to miou07

1. You do not need to copy the ISO to a USB. 2015 Macs should not need a USB. It should use OSXRESERVED.

2. Download the software using a wired connection.

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Answer 2

miou07 Author

Level 1

8 points

Dec 18, 2015 11:31 AM in response to Loner T

1. I tried that, same error

2. Already did that, still fails the same way

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Answer 3

miou07 Author

Level 1

8 points

Dec 18, 2015 11:35 AM in response to miou07

However, it has created this in disk utility.

Can I use that somehow?

I try to boot in startup manager (while booting I press alt/option) but no windows installer there.

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Answer 4

Loner T

Level 9

59,536 points

Dec 18, 2015 12:01 PM in response to miou07

You need to unmount this Image. This does not look like a Windows 10 ISO. You can download a 64-bit ISO from https://www.microsoft.com/en-us/software-download/home .

After you download the ISO, put it in the Documents folder. Desktop can cause some issues. It should be unmounted.

Run the following two procedures

Resetting the System Management Controller (SMC) on your Mac - Apple Support

How to Reset NVRAM on your Mac - Apple Support

Using a wired connection ensure that you meet Requirements for Software Update Service - Apple Support.

Now retry your BC Assistant process. If you are prompted for a USB connect the USB and enter the ISO file path when prompted by BCA.

This link - https://help.apple.com/bootcamp/assistant/6.0/- should also help.

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Answer 5

miou07 Author

Level 1

8 points

Dec 18, 2015 12:40 PM in response to Loner T

This doesn't look like as a windows 10 ISO because bootcamp fails somehow 😟 . I have downloaded the iso from here https://www.microsoft.com/en-us/software-download/home as you said.

I reset SMC and NVRAM as you suggested but still the same error occurs.

I have unmounted the strange image that appears in disk utility after bootcamp assistant fails and I tried to install again but nothing change.

Basically, when I press "Install" on bootcamp assistant, the estimated download time is going crazy as shown here:

and then it pop ups the error.

It's like I can't connect with the servers... anything else I could try?

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Answer 6

Loner T

Level 9

59,536 points

Dec 18, 2015 12:59 PM in response to miou07

As a test can you download https://github.com/timsutton/brigadier (unzip the .zip file in a known directory). In my case, it is in Documents/brigadier-master.

Replace the -m value with the Mac model identifier for your Mac in the following steps.

./brigadier -h

Usage: brigadier [options]

Options:

-h, --help show this help message and exit

-m MODEL, --model=MODEL

System model identifier to use (otherwise this

machine's model is used). This can be specified

multiple times to download multiple models in a single

run.

-i, --install After the installer is downloaded, perform the install

automatically. Can be used on Windows only.

-o OUTPUT_DIR, --output-dir=OUTPUT_DIR

Base path where the installer files will be extracted

into a folder named after the product, ie.

'BootCamp-041-1234'. Uses the current directory if

this option is omitted.

-k, --keep-files Keep the files that were downloaded/extracted. Useful

only with the '--install' option on Windows.

-p PRODUCT_ID, --product-id=PRODUCT_ID

Specify an exact product ID to download (ie.

'031-0787'), currently useful only for cases where a

model has multiple BootCamp ESDs available and is not

downloading the desired version according to the post

date.

-rMBP:brigadier-master MyName$ ./brigadier -m iMac17,1 -o Bootcamp-iMac17.1

Using Mac model: iMac17,1.

Model supported in package distribution file at http://swcdn.apple.com/content/downloads/08/53/031-13951/0azyj3l0sl4tkq4p874eibr rbokomwt6qw/031-13951.English.dist.

Distribution 031-13951 supports the following models: iMac16,1, iMac16,2, iMac17,1.

Making directory Bootcamp-iMac17.1/BootCamp-031-13951..

Fetching Boot Camp product at URL http://swcdn.apple.com/content/downloads/08/53/031-13951/0azyj3l0sl4tkq4p874eibr rbokomwt6qw/BootCampESD.pkg.

100.0% 673644544 / 673639138 bytes

Expanding flat package...

Extracting Payload...

Extracted to Bootcamp-iMac17.1/BootCamp-031-13951/WindowsSupport.dmg.

Done.

-rMBP:brigadier-master MyName$ cd /Volumes/Boot\ Camp/

-rMBP:Boot Camp MyName$ ls

$WinPEDriver$ AutoUnattend.xml BootCamp

-rMBP:Boot Camp MyName$ cd BootCamp/

-rMBP:BootCamp MyName$ ls

BootCamp.xml Drivers Setup.exe

-rMBP:BootCamp MyName$ cd Drivers/

-rMBP:Drivers MyName$ cd Apple/

-rMBP:Apple MyName$ ls -l

total 56516

-rwxr-xr-x 1 MyName staff 1271976 Oct 12 20:40 AppleCamera64.exe

-rwxr-xr-x 1 MyName staff 2383864 Oct 12 20:40 AppleDisplayInstaller64.exe

-rwxr-xr-x 1 MyName staff 2053824 Oct 12 20:40 AppleKeyboardInstaller64.exe

-rwxr-xr-x 1 MyName staff 2059112 Oct 12 20:40 AppleMultiTouchTrackPadInstaller64.exe

-rwxr-xr-x 1 MyName staff 2065240 Oct 12 20:40 AppleMultiTouchTrackPadProInstaller64.exe

-rwxr-xr-x 1 MyName staff 504712 Oct 12 20:40 AppleNullDriver64.exe

-rwxr-xr-x 1 MyName staff 2383280 Oct 12 20:40 AppleODDInstaller64.exe

-rwxr-xr-x 1 MyName staff 2388592 Oct 12 20:40 AppleRemoteInstaller64.exe

-rwxr-xr-x 1 MyName staff 2385104 Oct 12 20:40 AppleSDCardReader64.exe

-rwxr-xr-x 1 MyName staff 2321408 Oct 12 20:34 AppleSoftwareUpdate.msi

-rwxr-xr-x 1 MyName staff 2068376 Oct 12 20:40 AppleWirelessMouse64.exe

-rwxr-xr-x 1 MyName staff 2406936 Oct 12 20:40 AppleWirelessTrackpad64.exe

-rwxr-xr-x 1 MyName staff 4632576 Oct 12 20:37 BootCamp.msi

-rMBP:~ MyName$ grep "Product" /Volumes/Boot\ Camp/BootCamp/BootCamp.xml

<BuildInfo BuildNumber="6237" ProductName="Boot Camp">

<ProductManufacturer>Apple Inc.</ProductManufacturer>

<ProductVersion>6.0.6237</ProductVersion>

<ProductCode>{FCFFE6B6-BAE8-490E-88D0-097A9DA1C43D}</ProductCode>

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Answer 7

miou07 Author

Level 1

8 points

Dec 18, 2015 1:17 PM in response to Loner T

Well, first time it stuck on 1.4%. The second time I tried, it stopped itself.

Any suggestions?

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Answer 8

Loner T

Level 9

59,536 points

Dec 18, 2015 4:46 PM in response to miou07

If Brigadier is also unable to download the software, then you have Internet connectivity issues.

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Answer 9

miou07 Author

Level 1

8 points

Dec 18, 2015 3:06 PM in response to Loner T

Well, thank you Loner T. I REALLY appreciate your help.

I restarted my rooter and after some time I tried to do the thing again with brigadier and I downloaded full "WindowsSupport.dmg".

However I didn't know what to do with it, so I tried bootcamp assistant and now it is downloading "Windows support software" normal 😀 .

Thank you man, you are the one! 🙂

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Answer 10

Loner T

Level 9

59,536 points

Dec 18, 2015 3:13 PM in response to miou07

If Brigadier works, then BC Assistant will also work. Restarting the router did the trick. Try to install Windows and post back if you see any other errors.

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Answer 11

miou07 Author

Level 1

8 points

Dec 18, 2015 4:49 PM in response to Loner T

Yep, everything is OK! Windows 10 is installed on my mac with bootcamp. Thanks again Loner T, restarting the rooter was the solution to my problem in the end. 🙂

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Answer 12

Loner T

Level 9

59,536 points

Dec 19, 2015 1:02 AM in response to miou07

Please backup OS X, Windows and create a Windows System Restore point for future recovery purposes. Please ensure that drivers (and Windows Updates) are screened prior to updating Windows.

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Answer 13

Jan 20, 2016 8:18 AM in response to Loner T

Sir can you please tell the what steps should I follow in a step wise manner?

beacause i am unable to get that..

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Answer 14

Loner T

Level 9

59,536 points

Jan 20, 2016 8:46 AM in response to Rakesh 99

Here is my log for Brigadier. Find the correct model identifier for your specific Mac. If you do not specify, it will default to your specific model.

MyName-rmbp:brigadier-master MyName$ ./brigadier -h

Usage: brigadier [options]

Options:

-h, --help show this help message and exit

-m MODEL, --model=MODEL

System model identifier to use (otherwise this

machine's model is used). This can be specified

multiple times to download multiple models in a single

run.

-i, --install After the installer is downloaded, perform the install

automatically. Can be used on Windows only.

-o OUTPUT_DIR, --output-dir=OUTPUT_DIR

Base path where the installer files will be extracted

into a folder named after the product, ie.

'BootCamp-041-1234'. Uses the current directory if

this option is omitted.

-k, --keep-files Keep the files that were downloaded/extracted. Useful

only with the '--install' option on Windows.

-p PRODUCT_ID, --product-id=PRODUCT_ID

Specify an exact product ID to download (ie.

'031-0787'), currently useful only for cases where a

model has multiple BootCamp ESDs available and is not

downloading the desired version according to the post

date.

MyName-rMBP:brigadier-master MyName$ ./brigadier -m MacBook8,1 -o Bootcamp-MacBook8,1

Output directory Bootcamp-MacBook8,1 that was specified doesn't exist!

MyName-rMBP:brigadier-master MyName$ mkdir Bootcamp-MacBook8.1

MyName-rMBP:brigadier-master MyName$ ./brigadier -m MacBook8,1 -o Bootcamp-MacBook8.1

Using Mac model: MacBook8,1.

Model supported in package distribution file at http://swcdn.apple.com/content/downloads/28/26/031-24514/qx7ph7k6mewtcf4eyhxmiil gc7r2ikjgud/031-24514.English.dist.

Distribution 031-24514 supports the following models: MacBook8,1, MacBookAir5,1, MacBookAir5,2, MacBookAir6,1, MacBookAir6,2, MacBookAir7,1, MacBookAir7,2, MacBookPro9,1, MacBookPro9,2, MacBookPro11,1, MacBookPro11,2, MacBookPro11,3, MacBookPro11,4, MacBookPro11,5, MacBookPro12,1, MacPro6,1, Macmini6,1, Macmini6,2, Macmini7,1, iMac13,1, iMac13,2, iMac13,3, iMac14,1, iMac14,2, iMac14,3, iMac14,4, iMac15,1.

Making directory Bootcamp-MacBook8.1/BootCamp-031-24514..

Fetching Boot Camp product at URL http://swcdn.apple.com/content/downloads/28/26/031-24514/qx7ph7k6mewtcf4eyhxmiil gc7r2ikjgud/BootCampESD.pkg.

100.0% 1633591296 / 1633586781 bytes

Expanding flat package...

Extracting Payload...

Extracted to Bootcamp-MacBook8.1/BootCamp-031-24514/WindowsSupport.dmg.

Done.

MyName-rMBP:brigadier-master MyName$ cd Bootcamp-MacBook8.1/

MyName-rMBP:Bootcamp-MacBook8.1 MyName$ ls -lt

total 0

drwxr-xr-x 3 MyName staff 102 Aug 13 11:57 BootCamp-031-24514

MyName-rMBP:Bootcamp-MacBook8.1 MyName$ cd BootCamp-031-24514/

MyName-rMBP:BootCamp-031-24514 MyName$ ls -lt

total 3188544

-rw-r--r-- 1 MyName staff 1632530665 Aug 12 00:59 WindowsSupport.dmg

MyName-rMBP:BootCamp-031-24514 MyName$ pwd

/Users/MyName/Documents/brigadier-master/Bootcamp-MacBook8.1/BootCamp-031-24514

MyName-rMBP:BootCamp-031-24514 MyName$ ls

WindowsSupport.dmg

MyName-rMBP:BootCamp-031-24514 MyName$ openssl md5 WindowsSupport.dmg

MD5(WindowsSupport.dmg)= a3d3e4f4a950fe6b47c4cb55f7cd7e02

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Answer 15

Mike_Mac

Level 1

0 points

Feb 29, 2016 1:58 AM in response to Loner T

Thanks, Loner T.

This also helped me download the Boot Camp Support Software for my mid-2013 11" MacBook Air.

Cheers

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