Can't import photos from iPhone to mac after 9.2 & 10.11.2

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Level 1

10 points

A couple weeks ago, I could attach my iphone to my mac (USB) and iPhoto would open, show me the new photos, let me import, etc.

After the "upgrades", nothing happens when I attach the iphone.

OK, says I, maybe Apple finally stopped supporting iphoto.

So I setup Photos. Still nothing.

There appears to be no obvious way to import the photos from my iphone to my mac. I suppose I could use email, but that's so stupid.

Any help appreciated.

Mac mini, OS X El Capitan (10.11.2), 16 GB, iPhone 6, iPad mini

Posted on Dec 18, 2015 11:34 AM

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Answer 1

Level 10

200,735 points

What happens, when you launch iTunes after you attach your iPhone? Do you see the iPhone in iTunes?

Then unlock the iPhone, if it is still locked, and when prompted, confirm that the iPhone should trust the computer, when prompted on the iPhone.

Are you using Dropbox? Then make sure that the Preferences in Dropbox are set in a way, that Dropbox cannot access the photos on your iPhone, when the iPhone is connected.
try to restart the iPhone while it is connected to USB, and also restart Photos.

See LarryHN'S post in this discussion: Link to this post

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