Q: Connectivity issues with internet
Hi Guys,
My current setup is the R7000 router, DM111Pv2 modem and AC1200 EX6150 WIFI extender.
- Modem and router have firmware updated in the last few days.
- smart connect actvitated yesterday
- channel set to AUTO for 2.4ghz
- channel set to 36 for 5ghz
My issue is connectivity. In the last month or so I have had issues with ios devices, TV, XBOX one, Mac's and my PC not being able to connect through the R7000.
An example of this is from today.
- iphone6 was disconnected from WIFI overnight, and would not connect. (reset phone, router and modem)
- XBOX one would not connect to WIFI, and error message came up stating "IP address could not be obtained" (regular occurance, sometimes works)
- Internet worked fine when hard wired to PC, but not over WIFI
- Internet DID work over WIFI to Macbook, but only on the 2.4ghz extender network. Macbook internet would not work over regular network. (if i changed from extender to regular and back again, externder WIFI would then not work)
- PC and iphone then started to work over WIFI to regular network
- reset macbook and it would then work over regular network, but not extended.
As you can see it is very frustrating, as this did not happen when I first bought the router. Does anyone have any solutions to help me fix these issues?
iPhone 6 Plus, iOS 8.1
Posted on Dec 18, 2015 2:18 PM