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All replies
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Helpful answers
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Dec 20, 2015 6:12 AM in response to pkusmcby joe_7399,Hi pkusmc,
Thanks for using the Apple Support Communities!
I understand you upgraded from an iPhone 4s to an iPhone 6s and your carrier transferred your data from one phone to the other, but now you are missing your ringtones. I know situations like this can be frustrating, but we are here to help!
If these tones were purchased from iTunes and you were backing up your iPhone 4s to iCloud, these tones would be able to be recovered by restoring from that iCloud backup. The following two articles explain what is backed up in iCloud and how to restore from an iCloud back up respectively.
iCloud: iCloud storage and backup overview
iCloud: Restore or set up your iOS device from iCloud
An alternate method you may want to use to recover your missing tones is described in the following article.
Restore missing tones on your iPhone, iPad, or iPod touch running iOS 8.1.1 or later - Apple Support
Best!
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Dec 20, 2015 6:23 AM in response to pkusmcby Briansyddall,Hi
Go to restoretones.apple.com
To get tones on iPhone 6s you must be using same apple ID .
Cheers
Brian
