jrhodesk

Q: How do I prevent my photo files from converting from jpeg to png when I move them out of my iphone 6 photostream?

How do I prevent my photo files from converting from jpeg to png when I move them out of my iphone 6 photostream on my PC (not MAC)?

iPhone 6, Windows 7

Posted on Dec 18, 2015 7:45 PM

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Q: How do I prevent my photo files from converting from jpeg to png when I move them out of my iphone 6 photostream?

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  • by judysings,

    judysings judysings Dec 20, 2015 7:39 AM in response to jrhodesk
    Community Specialists
    Dec 20, 2015 7:39 AM in response to jrhodesk

    Hi jrhodesk,

    If you import your photos from your iPhone directly into your PC, you will maintain the original file format.  Here's how:

    Import photos and videos to your Windows PC
    https://support.apple.com/en-us/HT201302

    Import photos and videos to your Windows PC

    Before you import your photos and videos:

    When you import photos and videos from your device to your computer, some might be rotated incorrectly. To play videos on your computer at the correct orientation, use iTunes for Windows.

    If you can't import your photos to your computer, or your computer doesn't recognize your iPhone, iPad, or iPod touch as a camera, learn what to do. Windows XP might not be able to import videos larger than 500MB without iTunes installed, a third-party program, or updated drivers.

    Learn how to import photos and videos for Windows 10Windows 8, or Windows 7

    Learn more

    Use the iCloud Photo Library with the Photos app to keep your photos and videos stored in iCloud and up to date on your iPhone, iPad, iPod Touch, Mac, and iCloud.com.

    Happy Holidays!