Jeff Range

Q: iPhone 6s email shows loading...

iPhone 6s

Version 9.2

64GB

 

I have just moved to an IPhone 6s from and IPhone 5

Backed up on ITunes and restored - all good

 

However email shows up on my phone but when I try to read the email it shows Loading,,,

I this a set up issue.  Same problem on AOL mail as well as Outlook mail

Posted on Dec 19, 2015 5:34 AM

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Q: iPhone 6s email shows loading...

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  • by jason269,

    jason269 jason269 Dec 20, 2015 2:18 PM in response to Jeff Range
    Community Specialists
    Dec 20, 2015 2:18 PM in response to Jeff Range

    Hello, Jeff.  

     

    Thanks for visiting Apple Support Communities.  

     

    I understand that messages show loading when attempting to be accessed on your new iPhone 6s.  I would start with making sure the password for your mail accounts are saved in the corresponding account under Settings > Mail, Contacts, Calendars.  If the passwords are listed, force all open applications to close, restart the iPhone and make sure you have a strong internet connection.  If the issue persist, try all remaining troubleshooting steps in the second article below.  Be sure to test the results after each step.  

     

    Force an app to close in iOS

     

    Get help with Mail on iPhone, iPad, and iPod touch

     

    Cheers