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Helpful answers
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Dec 19, 2015 7:16 AM in response to Eric Monnetby ChrisJ4203,Wi-Fi calling is a carrier specific service. You will need to contact AT&T and troubleshoot the issue with them. In the meantime, you can try power cycling your router to ensure the Wi-Fi is working correctly. You can also take a look at this support document and see if that provides any assistance. Make a call with Wi-Fi Calling - Apple Support
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Apr 6, 2016 11:00 AM in response to Eric Monnetby nathannookie,Wifi calling worked just fine until the last update 9.3.1 Now it only works if I'm not in airplane mode. Before it worked in airplane mode as long as Wifi was enabled... in other words it didn't require you to have cellular turned on.
When at home, I'd routinely turn off cellular and use only wifi, as it extended battery life, but again, in this mode, wifi calling doesn't work anymore.