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Q: forgotten apple id and icloud login

My friend is locked out of her ipad air2.  She was using the touch id for logging in. The battery ran out and once charged it requires a password to login but she doesn't know that. We tried a reboot to factory settings but now it is asking for the apple id and icloud logins and she doesn't remember these either (it was all saved on the ipad memos).

 

We are out of ideas of how to gain access to the ipad again and recreate an apple id etc.  Can someone help us?

 

Thanks

iPad Air

Posted on Dec 19, 2015 1:00 PM

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