iPod Touch cannot connect to iTunes

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Level 1

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iPod Touch cannot connect to iTunes

When I connected my first generation iPod touch to my computer, this message occurs: "iTunes could not connect to the iPod touch because an invalid response was received from the device." I have had no issues for several years using this iPod touch until about 4 months. Any help is appreciated. Thanks!

iPod touch

Posted on Dec 19, 2015 3:21 PM

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Answer 1

lllaass

Level 10

210,513 points

Dec 20, 2015 2:06 AM in response to kennykhen

Check your USB connections

Errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014. You might also see a message that includes "invalid response."

If the USB connection between your device and computer is interrupted, you might not be able to update or restore.

To narrow down the issue, try different equipment:

Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
Solve other issues with the USB connection, then with your security software.

If you still see the error message,check for hardware issues.

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