I can't open any webpages beyond Google, Youtube, and Facebook

I am having the same problem as him... As we see here, I am able to post in google. I have access to facebook and youtube and google. I cannot connect using ANY of my saved links in my favorites. This is happening with google chrome, firefox and internet explorer. it all started about the same time as his quit working. I have did many of the things he tried with no good results. HELP.

MacBook Pro (13-inch Mid 2012), OS X El Capitan (10.11.2)

Posted on Dec 19, 2015 6:12 PM

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2 replies

Dec 21, 2015 6:40 AM in response to skaminulazim

HI there skaminulazim,


It sounds like your browsers are unable to load any websites aside Facebook, Google, and Youtube for some reason. If you are not booting into Windows via a Boot Camp partition and are using the Mac OS X, I would check to see if your DNS settings are outdated or perhaps they were changed from DHCP to something else that might be preventing it from working correctly. You can check that in System Preferences > Network.


You may even need to recreate your network service. In the same Network pane listed above:

1. Highlight your network service such as Wi-Fi or Ethernet (whichever you use to connect to the internet)

2. Click the minus (-) button down at the bottom of the list. This will remove the network service.

3. Click Apply in the lower right hand corner of the window

4. Restart your Mac from the Apple menu in the upper left corner of the screen

5. Navigate back to System Preferences > Network

6. Click the plus (+) symbol at the bottom of the network service list

7. From the Interface dropdown select the service you removed in step 2 (whether it was Wi-Fi or Ethernet)

8. It should name itself automatically as what it was before. (If it adds a 2 such as 'Ethernet 2' or ' Wi-Fi 2' you can delete the 2

9. Click Create

10. Click Apply again in the lower right corner


The small light to the left of the network service name should go from red to green after a minute or so. Then test the issue again.


If the issue persists then I would next check for any third-party security software that might be restricting access to the internet.


Thank you for using Apple Support Communities.

Dec 21, 2015 7:07 AM in response to skaminulazim

contact your Internet Service Provider and see if they are having issues with DNS. I occasionally see this with our provider and it can be traced back to them because I can switch network providers and test and verify.

If you have access a wi-fi hotspot (public library, coffee shop, etc.) and you bring your computer to a new location and it suddenly works it's your ISP.

It's also possible to change your DNS settings and use another providers servers (e.g. Google's DNS)

If not it could be you or someone else using the computer may have changed your hosts file.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can't open any webpages beyond Google, Youtube, and Facebook

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