Pierson32

Q: Unable to download songs to my IPhone 5s

Recently, I have bought some songs from ITunes from my Macbook Pro. However, when I try to download these songs to my IPhone 5s (ios 8.3) it always says 'this item could not be purchased at this time'. Any Solutions? Please help. I've tried most solutions I have found on the forums but I have not had any success in solving the problem.

Posted on Dec 19, 2015 7:25 PM

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Q: Unable to download songs to my IPhone 5s

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  • by judysings,

    judysings judysings Dec 21, 2015 6:46 AM in response to Pierson32
    Community Specialists
    Dec 21, 2015 6:46 AM in response to Pierson32

    Hi Pierson32,

    The resource below explains how to download your purchases onto your iPhone 5s.  I've highlighted some information for you here.  Click on the link for complete details.

     

    Download your past purchases
    https://support.apple.com/en-us/HT201272

     

    Before you can access a past purchase, you need to do the following:

    1. Sign in with the Apple ID that you used for the original purchase. Use these steps to see which Apple ID you used to download an item.
    2. Check to see if the purchases you're looking for are hidden. If your purchases are hidden, you might not see them even after you follow the steps below. Learn how to unhide purchases.
    3. See if the content is available for redownload. Previously purchased items might not be available if they're no longer on the iTunes Store. Also, make sure that you’re in a country where you can redownload items. If you changed your Apple ID from one country to another, you can’t download items you purchased in a previous country.

    If you're a member of Apple Music, items that you've saved for offline use won't appear in your purchased section. Learn more about Apple Music.

     

    Redownload a song

    On an iPhone or iPod touch
    Open the iTunes Store app.
    From the menu the bottom of the screen, tap More.
    Tap Purchased, then tap Music.
    Tap Not on This iPhone or Not on This iPod. 
    Scroll to find the song that you want to download, then tap it. 
    Tap the Download icon   to the right of the title. Your song downloads to your device.

     

    See your purchase history in the iTunes Store on a Mac or PC
    https://support.apple.com/en-us/HT204088

     

    Take care,