HT201269: Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch

Learn about Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch
meg0505

Q: how do i activate my iPhone 6?

i went to the apple store today and got a new iPhone 6 due to physical issues and I've been trying to activate my phone where is asks for my last 4 digits on my iPhone but i don't know how to get to that activation point?

iPhone 6, iOS 9.2, activation

Posted on Dec 19, 2015 10:14 PM

Close

Q: how do i activate my iPhone 6?

  • All replies
  • Helpful answers

  • by ManSinha,

    ManSinha ManSinha Dec 19, 2015 10:19 PM in response to meg0505
    Level 6 (10,250 points)
    iPhone
    Dec 19, 2015 10:19 PM in response to meg0505

    That is the four digit code that you used to lock your phone - the passcode if you will

    If you got a new iPhone - then you will need a computer - Mac or PC with iTunes installed to set it up for the first time

    The new phone out of the box has the Hello screen and it walks one through to the activation point where a connection (WiFi or Cellular) is required -

     

    Can you please describe the steps you have taken and at what point do you find yourself running into issues? Also please tell us of error messages if any are being displayed

  • by meg0505,

    meg0505 meg0505 Dec 19, 2015 10:47 PM in response to ManSinha
    Level 1 (4 points)
    iPhone
    Dec 19, 2015 10:47 PM in response to ManSinha

    basically whats going on is apple hooked my phone up and everything is on it like iCloud and contacts but i can't call or text anyone cause I'm not activated by sprint because at the time that the girl from the apple store was installing everything i didn't know the numbers to my sprint account so now that i have them i don't know how to insert them so my phone isn't activated and when i hooked my phone into my macbook nothing happened and my phone hasnt asked me for the account number.

  • by ManSinha,

    ManSinha ManSinha Dec 19, 2015 10:57 PM in response to meg0505
    Level 6 (10,250 points)
    iPhone
    Dec 19, 2015 10:57 PM in response to meg0505

    Sorry - you may have to either contact Sprint using their online chat - or bring the phone into one of their stores for them to activate it for you

    (1083)