Cacher123

Q: Apps disappeared and won't re-download

Recently several apps seem to be stuck in update. They show as partially loaded on the home screen but never complete. When I go to the App Store they are listed on the update page but instead of having the "Update now" box all the way to the right that you usually tap for a manual update, there is nothing. Just blank space. See Excel, Belly, and AOL in the pic below.

When I go to the usage screen in settings and scroll down to that app, instead of showing the app icon, there is just a blank thumbnail.

I deleted the blank thumbnail and then the partially downloaded icon disappears off the home screen.

I can then re-download SOME of the apps from the App Store but some never download. The little cloud picture with the download arrow is there but nothing happens. I lost Word and Excel that way. I was able to get Word back but Excel won't come back. image.png

I've reset the iPad, etc.

ipad 4, iOS 9.2 (latest)

iPad (4th gen) Wi-Fi, Mac OS X (10.7.5), null

Posted on Dec 19, 2015 9:44 PM

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Q: Apps disappeared and won't re-download

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