akrurakdas

Level 1 (0 points)

Q: appstore missing on my iphone

I have an iPhone 3gs.

Appstore is missing from it, I am unable to update my WhatsApp because Appstore is inaccessible.

Request you to guide in this regards

Regards

Akrura K Das

iPhone 3GS, iOS 6.1.6

Posted on Dec 20, 2015 12:50 AM

I have this question too

Q: appstore missing on my iphone

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Helpful answers

by Allen A,

Allen A Dec 21, 2015 11:45 AM in response to akrurakdas
Community Specialists

Dec 21, 2015 11:45 AM in response to akrurakdas

Hi akrurakdas,

I understand that you're not able to access the App Store on your iPhone. In such a situation it may be that the App Store has been disabled via Restrictions, as detailed in the article linked below.
About Restrictions (parental controls) on your iPhone, iPad, and iPod touch
https://support.apple.com/en-us/HT201304

Sincerely
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