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Helpful answers
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Dec 21, 2015 12:24 PM in response to CarlaN96by Jason L,Howdy Carla,
Welcome to Apple Support Communities.
If I understand correctly, the screen on your iPhone 4 isn't displaying correctly and you aren't able to restart the device. If you haven't already, try taking a look at the article below and running through the general troubleshooting tips that it provides.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
Cheers.
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Dec 21, 2015 12:50 PM in response to CarlaN96by kb1951,I would suggest a trip to an Apple Store since you say that both the lock button and home button don't work anymore. Sounds like time for a new phone.
