Zoeyyyyk
Level 1 (0 points)

Q: About my iPad mini

My ipad wifi network cannot find any network even though I have already reset my network connection system.i also reset the whole thing but it is not working still..what should I do?

iPad Mini

Posted on Dec 20, 2015 12:45 AM

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Zoeyyyyk

Q: About my iPad mini

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  • by sterling r,

    sterling r sterling r Dec 21, 2015 11:41 AM in response to Zoeyyyyk
    Community Specialists
    Dec 21, 2015 11:41 AM in response to Zoeyyyyk

    Hi there Zoeyyyyk,

     

    It sounds like you are unable to see any Wi-Fi networks let alone connect to any even after you reset your network settings. I the reset you did was by holding the Home and the Sleep/Wake buttons until the phone restarted, then I would next backup your device to iTunes, then restore it as new and verify that it works. 
     
    How to erase your iOS device and then set it up as a new device or restore it from backups
     

    If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself. 

     

    If it still doesn't work then I would recommend setting up service for your phone. Thank you for using Apple Support Communities, all the best.