Fivebyfive09
Level 1 (0 points)

Q: Notes

I used restore iPhone and then restore backup from this computer. Everything worked but Notes, which restored from 2013 but not 2014 and 2015 information saved on notes. It appears the restore backup used the iCloud only to bring notes to the iPhone but not the backups on this computer. How might this be fixed, or can the Notes from 2014/15 still be found?

iPhone 5c, iOS 7.0.4, Camera

Posted on Dec 20, 2015 5:55 AM

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Fivebyfive09

Q: Notes

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  • by judysings,

    judysings judysings Dec 21, 2015 2:26 PM in response to Fivebyfive09
    Community Specialists
    Dec 21, 2015 2:26 PM in response to Fivebyfive09

    Hi Fivebyfive09,

    If you go to www.icloud.com do you see your recent notes?  If you do, and you have a recent iCloud backup, restore from iCloud to get them back on your iPhone.

    Restore your device from an iCloud or iTunes backup

    Restore from an iCloud backup to a device you already set up

    The only way to restore from an iCloud backup is through the Setup Assistant. To get to the Setup Assistant on a device you already set up, you'll need to erase all the content on your device and set it up again.

     

    iCloud

    1. Turn on your device. You should see a Hello screen.
    2. Follow steps in the iOS Setup Assistant. Join a Wi-Fi network and follow steps until you see the Set Up Device screen.
    3. Tap Restore from an iCloud Backup. Then sign in to iCloud.
    4. Choose a backup. Look at the date and size of each and pick the most relevant. After you choose a backup, the transfer starts. 
    5. If you've purchased iTunes or App Store content using multiple Apple IDs, you'll be asked to sign in to each. If you can’t remember a password, you can tap Skip this Step and enter it later.
    6. Stay connected. If you disconnect from Wi-Fi before the process completes, the restore process pauses until you reconnect. Give the process time to finish. Restoring from a backup can take a while, depending on the size of the backup and the network speed.

    Get help with this process. Learn what to do if a backup requires a newer version of iOS.

     

    Take care,