KibsKelble
Level 1 (4 points)
Notebooks

Q: Memory Issue

I have this problem where on iTunes i have 956MB worth of songs however when I put it into my phone it suddenly takes up three gigs of space, what is going on?

iPhone 6, iOS 9.2

Posted on Dec 20, 2015 6:23 PM

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KibsKelble

Q: Memory Issue

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  • by alex_h1,

    alex_h1 alex_h1 Dec 22, 2015 6:10 AM in response to KibsKelble
    Community Specialists
    Dec 22, 2015 6:10 AM in response to KibsKelble

    Howdy KibsKelble,

    Thanks for using the Apple Support Communities.

     

    I understand that your iPhone and iTunes are reporting different amounts for your Music storage.  To learn why this can occur, please see the information below.

     

    If storage amounts on an iOS device differ from what you see reported in iTunes

    Since iTunes categorizes cached files as Other, reported usage for Music or Videos might differ. To view usage on your iOS device, go to Settings > General > Usage > Manage Storage.

    If you want to delete the cached files from your iOS device

    Your iOS device automatically deletes cached files when it needs more space. You don't need to delete them yourself.

    Check your storage on your iPhone, iPad, and iPod touch

     

     

    Take care.