Q: trying to change iTunes store password settings doesn't work: system doesn't recognize the password of the apple id account
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Dec 22, 2015 10:36 AMby jeffd55,HelpfulHello bdepaco,
Thank you for using Apple Support Communities.
I see you are having issues changing your Apple ID password through iTunes. Have you tried changing it from your Apple ID account page? Take a look at the following article for the steps:
Once you have changed your Apple ID password, it presents some additional actions to take.
What to do after you change your Apple ID email address or password
Best regards.
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Dec 22, 2015 10:44 AMby bdepaco,Hello Jeffd55, I think I didn't explain well
I don't want to change the password, just change a setting related with the password for Apple store, for example: don't ask for password for free app.
when I change that seething, my iPhone or iPad ask me for mi Apple ID password, and that it when don't recognize my current password.
if you read my initial post carefully again I think you will understand
thanks for you help
best regards
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Dec 25, 2015 11:15 AMby jeffd55,Hi bdepaco,
You might be better served at this point by using another of Apple's support options that offer a direct, real time interaction to explain exactly what is going on and what you want to do. https://getsupport.apple.com/GetproductgroupList.action
Happy Holidays
