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Videos in Foto's can not be played after iOS 9.2

After iOS9.2 on my iPad Air my videos in Foto's do not open anymore

iPad Air, iOS 9.2

Posted on Dec 21, 2015 6:02 AM

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Question marked as Best reply

Posted on Dec 22, 2015 10:45 AM

Hi there Groningen10,

Welcome to Apple Support Communities.


If I understand correctly, there's an issue with the Videos and Photos app not opening on your iPad Air. Try taking a look at the article below and running through the general app troubleshooting tips that it provides.

If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support

Restart the app

Close the app and open it again.


Restart your device

Turn your device off and back on.


If the issue persists, try restoring your iPad as shown here:

Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support


Cheers.

1 reply
Question marked as Best reply

Dec 22, 2015 10:45 AM in response to Groningen10

Hi there Groningen10,

Welcome to Apple Support Communities.


If I understand correctly, there's an issue with the Videos and Photos app not opening on your iPad Air. Try taking a look at the article below and running through the general app troubleshooting tips that it provides.

If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support

Restart the app

Close the app and open it again.


Restart your device

Turn your device off and back on.


If the issue persists, try restoring your iPad as shown here:

Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support


Cheers.

Videos in Foto's can not be played after iOS 9.2

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