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Dec 22, 2015 10:45 AM in response to Groningen10by Jason L,★HelpfulHi there Groningen10,
Welcome to Apple Support Communities.
If I understand correctly, there's an issue with the Videos and Photos app not opening on your iPad Air. Try taking a look at the article below and running through the general app troubleshooting tips that it provides.
If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
Restart the app
Close the app and open it again.
Restart your device
If the issue persists, try restoring your iPad as shown here:
Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support
Cheers.
