samir_naik1
Level 1 (0 points)

Q: Refund

I had Canceled my order ************* of iPhone Lightning Dock - Rose Gold ($52.43 with tax) on December 14, 2015.

But, my BofA CC is still showing the amount as "Pending" ??

Tx



<Edited by Host>

iPhone 6s Plus, iOS 9.2, Refund -Pending

Posted on Dec 22, 2015 10:54 AM

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samir_naik1

Q: Refund

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  • by judysings,

    judysings judysings Dec 22, 2015 11:02 AM in response to samir_naik1
    Community Specialists
    Dec 22, 2015 11:02 AM in response to samir_naik1

    Hi samir_naik1,

    If the cancellation was processed by the iTunes Store, and the item still shows as pending on your credit card, you would need to contact Bank of America to find out when the amount will be cleared from your account.  

    http://www.apple.com/shop/help/returns_refund

    Once we receive your item, a refund is initiated immediately. If you canceled a pickup item, and you were billed for it, we initiate your refund immediately after you submit your cancelation request. The way your refund is processed depends on your original payment method:

    • If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancelation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.

     

    iTunes Store charges on credit and debit card statements
     

     

     

    Take care,