phunktek
Level 1 (5 points)
Audio

Q: Apple Pro Apps not usable since last updates installed

Greetings,

On Dec. 19, 2015 the following was installed on my computer: 1) Security Update 2015-006 version 1.0.  2) Itunes version 12.3.2. (According to the App Store update page; this one was installed twice).

 

Computer began to automatically install the updates while I was working on a track. I opted not to allow the computer to restart, and prompted the updates to continue at a later time.  I finished working, turned off the Mac til the next morning.  When I tried to work, LPX now suddenly operates like it has a 1000 lb weight dragging it down.  CPU and HD meters stay lit all the way up, and take a long time to calm.  Level meters don't refresh in real time, and audio and midi data won't sync correctly.  I hear a fuzzy/airy sound on the left stereo channel (sounds like distortion of some kind) when playing audio as well. Tried restarting, shutdown/restart etc.. Disk Utility says no problems detected.

 

Any thoughts?

 

Boe

  

 

Logic Pro X, OS X Yosemite (10.10.5), Symphony 16 x 16 TB, Midi ExpressXT

Logic Pro X, OS X Yosemite (10.10.5), Symphony 16 x 16 TB, Midi ExpressXT

Posted on Dec 21, 2015 7:52 AM

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phunktek

Q: Apple Pro Apps not usable since last updates installed

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  • Helpful answers

  • by Eric Root,

    Eric Root Eric Root Dec 21, 2015 9:42 AM in response to phunktek
    Level 9 (70,250 points)
    iTunes
    Dec 21, 2015 9:42 AM in response to phunktek

    Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.

     

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

     

    Isolating an issue by using another user account

     

    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.

     

    Safe Mode - About

     

    Safe Mode - Yosemite

  • by phunktek,

    phunktek phunktek Dec 22, 2015 7:46 AM in response to Eric Root
    Level 1 (5 points)
    Audio
    Dec 22, 2015 7:46 AM in response to Eric Root

    Trying it now, and will update you when tested.  Thanks Eric.

  • by phunktek,

    phunktek phunktek Dec 23, 2015 8:43 AM in response to phunktek
    Level 1 (5 points)
    Audio
    Dec 23, 2015 8:43 AM in response to phunktek

    Well,

    First restored, then Safe mode, New User suggestion was tried.  Still same problem. Just trashed the program, where to look for its replacement to reinstall?

    I am still open for suggestions as well.

     

    Thanx again!

  • by phunktek,

    phunktek phunktek Dec 23, 2015 8:57 AM in response to phunktek
    Level 1 (5 points)
    Audio
    Dec 23, 2015 8:57 AM in response to phunktek

    Forgot to mention I upgraded to El Capitan also; no change.  Thought I could just go to the App Store and dwnld a new one, but it says I have no Purchases.

  • by Eric Root,

    Eric Root Eric Root Dec 23, 2015 9:23 AM in response to phunktek
    Level 9 (70,250 points)
    iTunes
    Dec 23, 2015 9:23 AM in response to phunktek

    Try resetting the App Store and Clearing Cookies.

     

    Reset       Learned from Old Toad

  • by Boe Brown,

    Boe Brown Boe Brown Dec 23, 2015 4:48 PM in response to Eric Root
    Level 1 (45 points)
    Dec 23, 2015 4:48 PM in response to Eric Root

    Understood. Will attempt this morning.  Admittedly, the how to doesn't compute. Can you tell me how?

    Thanx again for you patience.

    Boe

  • by Eric Root,

    Eric Root Eric Root Dec 24, 2015 10:37 AM in response to Boe Brown
    Level 9 (70,250 points)
    iTunes
    Dec 24, 2015 10:37 AM in response to Boe Brown

    Did you click the blue link Reset?

  • by phunktek,

    phunktek phunktek Dec 24, 2015 12:53 PM in response to Eric Root
    Level 1 (5 points)
    Audio
    Dec 24, 2015 12:53 PM in response to Eric Root

    Yes, got the debug config.; clicked it cleared cookies and hit the reset. Purchase bin still empty.

  • by phunktek,

    phunktek phunktek Dec 25, 2015 12:55 AM in response to phunktek
    Level 1 (5 points)
    Audio
    Dec 25, 2015 12:55 AM in response to phunktek

    Update: Hit the country icon, purchases appeared.  Tried to download, but got this: Redownload Unavailable with This Apple ID.  went on to explain all purchases were cancelled or refunded???? Been using this for years though. Suggestions?

  • by Boe Brown,

    Boe Brown Boe Brown Jan 3, 2016 11:47 PM in response to phunktek
    Level 1 (45 points)
    Jan 3, 2016 11:47 PM in response to phunktek

    Yes was able to get everything working properly finally. I guess it just had to kick in at its own pace after updating the operating system. Sorry it took so long to update you.