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by Carolyn Samit,Dec 21, 2015 4:41 PM in response to JMarshmellow
Carolyn Samit
Dec 21, 2015 4:41 PM
in response to JMarshmellow
Level 10 (124,473 points)
Apple Music -
Dec 22, 2015 1:25 AM in response to JMarshmellowby lllaass,Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
Come back with the results.
An "other" larger than about 1 1/2 GB indicates corrupted files.
What is the Other on my iPhone and How to Remove It
What is "Other" and What Can I Do About It?
Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
To restore to factory settings/new iPod see:
Use iTunes to restore your iPhone, iPad, or iPod to factory settings