Familly sharing and credit card

Hi,


I try to configure the familly charing option but when i try tio add my children, my ipad write that I nedd to enter my credit card.

But my credit card is entered correctly (we con see it with the last 4 digit)


Can you help me ?

Posted on Dec 22, 2015 4:41 AM

Reply
1 reply

Dec 23, 2015 11:54 AM in response to Taliomart

Hi Taliomart,

It sounds like you are being prompted to confirm and or edit your billing information for the iTunes Store account, including possibly the expiration date and the security code. This resource explains how to check this information:

Change or remove your Apple ID payment information

Use your iPhone, iPad, or iPod touch

  1. On the Home screen, tap Settings.
  2. Tap App and iTunes Stores.
  3. Tap your Apple ID.
  4. Tap View Apple ID. You might need to sign in.

    User uploaded file
  5. Tap Payment Information. If you're using Family Sharing, you might not see Payment Information. Only your family organizer can update your family’s payment information. Learn more about payment information and Family Sharing.
  6. Change or remove your information.

    User uploaded file
  7. Tap Done.

If you change your payment method to a credit card, the iTunes Store places a temporary authorization hold on your credit card to verify your updated account information.

User uploaded file


Take care,

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Familly sharing and credit card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.