Just received a secondhand iPad and want to change the iCloud account name

How do I change the iCloud account name on my iPad

iPad

Posted on Dec 22, 2015 8:01 AM

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5 replies

Dec 22, 2015 8:02 AM in response to alisonfrompontefract

If it wasn't cleared when you bought it, take it back to where you bought it from and have them to it or have them give your your money back.


What you're experiencing is the activation lock, and it's meant to be a theft deterrent device by requiring the person that set up the iPad to clear away their iCloud info before selling it - and meaning if the device is lost or stolen it can't be wiped by the finder. As such, there is no way to user bypass it.

Dec 22, 2015 8:19 AM in response to alisonfrompontefract

If your iPad will only show you a screen like this:


User uploaded file


then it's Activation Locked as described above and only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it) - please see http://support.apple.com/kb/ts4515


If you are actually able to get into the iPad and go to Settings, select iCloud and click 'Delete Account'.

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Just received a secondhand iPad and want to change the iCloud account name

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